Paula Lattanzio
Selkirk,ON
Summary
Dependable accounts receivable clerk offers several years in related roles and deep understanding of professional etiquette. Highly skilled at processing incoming payments, generating reports and alerting customers of outstanding balances. Talented at expediting payment on notably past-due balances by working closely with collections vendors.
Overview
20
20
years of professional experience
Work History
Staff Accountant - AR Collections
Andrew Peller Limited
Grimsby, Ontario
06.2008 - 10.2024
- Analyzed customer accounts and identified potential discrepancies.
- Maintained accurate records of customer payments and account balances.
- Researched and resolved payment discrepancies for customers.
- Collected past due accounts by making phone calls or sending emails to customers.
- Provided support to internal departments regarding accounts receivable issues.
- Monitored credit limits and suspended orders when necessary.
- Created monthly aging reports to track outstanding receivables.
- Responded promptly to customer inquiries regarding their accounts receivable status.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
- Liaised with auditors to complete annual audits, and maintain compliance.
Accounts Receivable Clerk
Metroland Media Group Ltd.
St. Catharines, Ontario
01.2005 - 02.2007
- Provided support to customers regarding their account status, payment inquiries or other related issues.
- Resolved discrepancies between payment postings and customer records.
- Reviewed customer invoices to verify they matched up with corresponding payments received.
- Responsible for entering customer payments into the accounting software system.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
Education
Diploma - Recreation Leadership
Humber College
Etobicoke, ON04-1994
Diploma - General Studies
Humber College
Toronto, None04-1992
Skills
- Collection strategies
- Credit analysis
- Payment processing
- Customer account management
- Invoice processing
- Debt collection
- Accounts receivable management
- Administrative support
WPSP
- member on Joint Health and Safety Committee
Affiliations
- active participant in Adult Softball League
- Volleyball Coach
- Softball Official
References
References available upon request.
Timeline
Staff Accountant - AR Collections
Andrew Peller Limited
06.2008 - 10.2024
Accounts Receivable Clerk
Metroland Media Group Ltd.
01.2005 - 02.2007
Diploma - Recreation Leadership
Humber College
Diploma - General Studies
Humber College