Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paula Lagos

Campbell River,BC

Summary

Dynamic Medical Office Assistant with a proven track record at Cedarwood Specialist Group, excelling in medical billing and appointment scheduling. Recognized for exceptional communication and problem-solving skills, I thrive in fast-paced environments, ensuring efficient operations and fostering teamwork. Committed to maintaining confidentiality and delivering outstanding patient care.

Overview

16
16
years of professional experience

Work History

MOA

Cedarwood Specialist Group
07.2022 - Current
  • Answering the phone, transferring lines to the appropriate person and site.
  • Competence in scheduling complex medical office appointments for several doctors and offices.
  • Proficient in Medical Billing services, private and business billing.
  • Sending and receiving faxes and emails, maintaining office equipment.
  • Competency with several EMR systems.
  • Preparing patients in clinic for appointments, vitals, etc.
  • Responsible for critical, confidential medical records both in office and the Campbell River Hospital for two Internal Medicine Physicians.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

MOA

Cedar Street Medical Clinic
12.2017 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Excellent communication skills, both verbal and written.

MOA

Seawatch Medical Clinic
04.2009 - 12.2017
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Public Administration

Georges P. Vanier Secondary
Courtenay, BC
06-1990

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Computer skills
  • Organizational skills
  • Time management
  • Dependable and responsible
  • Calm under pressure
  • Active listening
  • Verbal communication

Languages

English
Native or Bilingual

Timeline

MOA

Cedarwood Specialist Group
07.2022 - Current

MOA

Cedar Street Medical Clinic
12.2017 - 06.2022

MOA

Seawatch Medical Clinic
04.2009 - 12.2017

Public Administration

Georges P. Vanier Secondary

Similar Profiles

CREATE PROFILE
Paula Lagos