Paula Guerrero
Prince Albert,SK
Summary
Proactive Transaction Processing Associate and Accounting Staff with extensive experience in invoice management, payment processing, and liaising with clients. Promoted to Service Delivery Operations Analyst, managing accounts receivable and ensuring accurate financial records. Brings strong organizational skills, attention to detail, and expertise in JD Edwards Oracle and QuickBooks system.
Overview
13
13
years of professional experience
Work History
Transaction Processing Associate
Accenture
07.2015 - 07.2019
- Achieved efficient processing by accurately handling up to 180 invoices each day within a speedy average handling time of 2 minutes 15 seconds
- Consistent top performer with 100 % quality assurance score
- Cross-trained in tax procedures for other regions to assist other teams (regions) with their workload, especially during month-end and book-closing periods
- Acquired skills and knowledge in working with the JD Edwards Oracle system
- Received promotion as a Service Delivery Operations Analyst in 2018
Accounting Staff
The New Laoag Auto Supply
04.2011 - 06.2015
- Managed accounts receivable invoicing, prepared statements of accounts, and ensured prompt and consistent payment receipt.
- Communicated with clients to ensure timely payment and delivered necessary reports to management
- Liaises with the sales team
- Double-checked invoices to ensure accuracy before issuing check payments for the accounts payable team.
- Acquired skills and knowledge in working with the Quickbooks system
Owner
Paumi Cakes and Pastries
07.2020 - 07.2022
- Oversees overall business operations
- Ensured effective management of the business' financial records
Shift Supervisor
Tim Hortons
08.2022 - Current
- Supervise, coordinate, and delegate operational tasks while ensuring adherence to all company policies.
- Support management by overseeing daily employee activities and assisting in monitoring productivity.
Service Team Member
Michaels Arts and Crafts
07.2023 - Current
- Provide friendly customer service by assisting with shopping, helping customers find what they’re looking for, and ensuring a quick and pleasant checkout experience.
Education
Bachelor of Science - Business Administration
Mariano Marcos State University
Philippines03.2010
High School Diploma -
Divine Word College of Laoag
Philippines03.2006
Skills
- Transaction Processing
- Invoice Management
- Strong Work Ethic
- Payment Processing
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Works Well Under Pressure
- Organizational Skills
- Data Entry
Languages
English
Full Professional
Filipino
Native or Bilingual
Timeline
Service Team Member
Michaels Arts and Crafts
07.2023 - Current
Shift Supervisor
Tim Hortons
08.2022 - Current
Owner
Paumi Cakes and Pastries
07.2020 - 07.2022
Transaction Processing Associate
Accenture
07.2015 - 07.2019
Accounting Staff
The New Laoag Auto Supply
04.2011 - 06.2015
Bachelor of Science - Business Administration
Mariano Marcos State University
High School Diploma -
Divine Word College of Laoag