Paula Gomes
Stittsville,ON
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Service/Office Administrative Assistant
Copa Cleaning Service
Winnipeg, Manitoba
02.2018 - 08.2022
- Responded to client inquiries by phone and email with professionalism and efficiency.
- Used QuickBooks to manage payroll and invoicing.
- Scheduled daily cleaning services and maintained service calendars.
- Handled conflict resolution and trained staff in customer service best practices
- Office and commercial cleaning
Cleaning Services
Signature Claening
Winnipeg, Manitoba
06.2016 - 01.2018
- Led residential cleaning teams and ensured high-quality service delivery.
- Maintained positive relationships with homeowners through clear communication and dependable service.
International Flight Attendant
Tam Airlines
Sao Paulo, Brazil
08.2006 - 06.2014
Education
Select One - Business Administration - Human Resources Management
Red River College
Certification
Hazard Communication: Behind the Scenes WHMIS
Affiliations
Intercultural Mentorship Program
Languages
Portuguese and English
Timeline
Customer Service/Office Administrative Assistant
Copa Cleaning Service
02.2018 - 08.2022
Cleaning Services
Signature Claening
06.2016 - 01.2018
International Flight Attendant
Tam Airlines
08.2006 - 06.2014
Select One - Business Administration - Human Resources Management
Red River College