Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paula Gashugi

Surrey,Canada

Summary

Collaborative problem solver offering strong flexibility and a detail-oriented work ethic ,Goaloriented, ambitious, and organized and experience in efficiently using Microsoft Word, Excel and PowerPoint.

Overview

5
5
years of professional experience

Work History

HOSTESS

MARCUS MONTREAL
01.2022 - 04.2024
  • Greets and welcomes arriving guests
  • Escorts customers to their tables or waiting area
  • Takes reservations and assigns guests on the waiting list
  • Answers phone calls and customer inquiries
  • Provides menu and server information

CUSTOMER SERVICE REPRESENTATIVE

VOXDATA CANADA
08.2019 - 11.2021
  • Handles incoming calls from customers
  • Maintain knowledge on all customer requirements and provide appropriate to management
  • Advising customers on wide range of company products and services
  • Handling customer complaints

Education

High School diploma - Computer Science & management

APACE
Kigali
12.2016

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette

Languages

English
Native or Bilingual
French
Professional Working

Timeline

HOSTESS

MARCUS MONTREAL
01.2022 - 04.2024

CUSTOMER SERVICE REPRESENTATIVE

VOXDATA CANADA
08.2019 - 11.2021

High School diploma - Computer Science & management

APACE
Paula Gashugi