Collaborative problem solver offering strong flexibility and a detail-oriented work ethic ,Goaloriented, ambitious, and organized and experience in efficiently using Microsoft Word, Excel and PowerPoint.
Overview
5
5
years of professional experience
Work History
HOSTESS
MARCUS MONTREAL
01.2022 - 04.2024
Greets and welcomes arriving guests
Escorts customers to their tables or waiting area
Takes reservations and assigns guests on the waiting list
Answers phone calls and customer inquiries
Provides menu and server information
CUSTOMER SERVICE REPRESENTATIVE
VOXDATA CANADA
08.2019 - 11.2021
Handles incoming calls from customers
Maintain knowledge on all customer requirements and provide appropriate to management
Advising customers on wide range of company products and services
Handling customer complaints
Education
High School diploma - Computer Science & management
APACE
Kigali
12.2016
Skills
Customer Service
Effective Multitasking
Patience and Empathy
Phone Etiquette
Languages
English
Native or Bilingual
French
Professional Working
Timeline
HOSTESS
MARCUS MONTREAL
01.2022 - 04.2024
CUSTOMER SERVICE REPRESENTATIVE
VOXDATA CANADA
08.2019 - 11.2021
High School diploma - Computer Science & management