Summary
Work History
Education
Skills
Timeline
Generic

Paula Finefrock

Yucca Valley

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at McArthur Park. Proven track record in enhancing operational efficiency and guest engagement, while managing catering logistics and staff training. Adept at cash handling and maintaining a professional appearance, ensuring memorable dining experiences.

Work History

Server

McArthur Park, Bentleys, Cafe Borrone’s, The Little Store, The Skywood
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Assisted in menu knowledge training for new staff members to enhance team performance.
  • Managed table assignments efficiently to optimize workflow during peak hours.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.

Head Chef

The Dkywood
  • Spearheaded process improvements to enhance operational efficiency in event execution.
  • Developed comprehensive event proposals and customized menus aligned with client preferences and dietary requirements.
  • Directed budget management for catering projects, ensuring compliance with financial guidelines.
  • Analyzed customer feedback to enhance service offerings and elevate client satisfaction.

Short Order Cook

The Little Store
2011 - 2018

Executed efficient burger preparation and cooking processes to ensure high-quality food service.

Bartender

McArthur Park, Bentleys, The Little Store, The Skywood
Palo Alto, CA
2002 - 2010
  • Designed and executed a variety of cocktails and beverages to elevate guest satisfaction.
  • Facilitated teamwork to uphold bar cleanliness and organization standards.
  • Delivered exceptional customer service by promptly addressing inquiries and preferences.
  • Oversaw inventory management by tracking stock levels to ensure timely replenishment.

Line Cooker

McArthur Park
2002 - 2008
  • Spearheaded process improvements to enhance operational efficiency in event execution.
  • Developed comprehensive event proposals and customized menus aligned with client preferences and dietary requirements.
  • Directed budget management for catering projects, ensuring compliance with financial guidelines.
  • Analyzed customer feedback to enhance service offerings and elevate client satisfaction.

Catering Manager

McArthur Park
2002 - 2009
  • Coordinated logistics for catering events, ensuring timely delivery and setup of services.
  • Managed inventory levels, optimizing stock to meet event demands while minimizing waste.
  • Developed and maintained relationships with vendors to secure high-quality supplies at competitive prices.
  • Trained and supervised catering staff, enhancing team performance and service quality during events.

Education

High School Diploma - Canada College General Ed

Woodside High
Woodbine, IA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise

Timeline

Server

McArthur Park, Bentleys, Cafe Borrone’s, The Little Store, The Skywood

Head Chef

The Dkywood

Short Order Cook

The Little Store
2011 - 2018

Bartender

McArthur Park, Bentleys, The Little Store, The Skywood
2002 - 2010

Line Cooker

McArthur Park
2002 - 2008

Catering Manager

McArthur Park
2002 - 2009

High School Diploma - Canada College General Ed

Woodside High
Paula Finefrock