Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Paula Elliott

Torbay,NL

Summary

Property management professional with solid background in handling wide range of residential and commercial properties. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Offering 15+ years of experience paired with goal-oriented and performance-minded approach.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

17
17
years of professional experience

Work History

Property Manager

Regal Realty Ltd.
04.2019 - Current
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Increased property occupancy rates by effectively marketing available units and conducting personalized property showings.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Business Manager/Operations Manager

Compass Group Canada -ESS
01.2008 - 04.2018
  • Financial management, successfully achieving budget metrics
  • Senior management appointed ‘Tiger Team’ member for new account acquisition and contract retention.
  • Budget creation and implementation
  • Project Manager - Employee Engagement strategy
  • HR Generlist
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Assisted with hiring process and training of new employees.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.

Education

Lean Six Sigma - Green Belt Certification

Toronto International Institute of Technology
2017

Business Management

Harvard Business School - ODE
2012

Skills

  • Property management expertise
  • Operations management
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Tenant and client relations
  • Occupancy management
  • Administrative support
  • Financial budgeting and reporting
  • Preparing property agreements
  • Business administration
  • Lease administration
  • Skilled multi-tasker
  • Accounting operations
  • Microsoft office

Languages

English

Accomplishments

    Compass Group Canada Crystal Award Winner CEO Special Recognition for Business Excellence

Timeline

Property Manager

Regal Realty Ltd.
04.2019 - Current

Business Manager/Operations Manager

Compass Group Canada -ESS
01.2008 - 04.2018

Lean Six Sigma - Green Belt Certification

Toronto International Institute of Technology

Business Management

Harvard Business School - ODE

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Paula Elliott