Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paul Zhang

Toronto,Ontario

Summary

Experienced financial professional with over 6 years of banking operations and 1 year in risk consultancy. Demonstrated ability to analyze and mitigate risks through a data-driven approach, enhancing operational efficiency. Skilled in process improvement, operational risk assessment, and SOP reviews. Recognized with multiple performance awards for excellence in service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Consultant

KPMG
Chengdu, China
02.2022 - 11.2022
  • Handled 5 departments process review based on COSO framework. Identified over 40 internal control issues by documentation review and efficient communication with each department head of client.
  • Proposed over 20 optimization reports based on the client's specific circumstances, created process mapping for each process and delivered 5 comprehensive consulting reports.
  • Processed 4 departments internal control review, initiated interviews with over 10 senior officers, focused on testing client's operating effectiveness of internal control by executing sample testing on all functions.
  • Composed over 20 comprehensive consulting reports. Integrated the internal documentation and conducted interviews with department heads. Reports covered various aspects including complete business process matrix, internal control effectiveness reports (especially operation and compliance risks based on internal procedure and regulations), and corporate governance.
  • Communicated all consultant results to upper management through oral presentations.
  • Assisted local regulator in conducting compliance audit for over 30 financial companies in 4 industries (Factoring,Payday Loan, Pawn and Asset Management Company) with 6 different team members.
  • Discovered and resolved more than 300 compliance issues and proposed relative reaction plans based on industry regulations or laws, effectively enhancing their risk and control framework.

Operation Team Lead, Services Center

Australia And New Zealand Banking Group Limited (ANZ)
Chengdu, China
08.2019 - 01.2022
  • Led a team of 7 in maintaining data for Australian banks, optimizing business processes, and providing weekly feedback
  • Facilitated career development through monthly team meetings and individual guidance
  • Reported on team operations to senior management, ensuring timely completion of tasks and high-quality service.

Payment Supervisor, Services Center

Australia And New Zealand Banking Group Limited (ANZ)
Chengdu, China
10.2017 - 08.2019
  • Streamlined team workflows, reducing headcount (from 17 to 13) while maintaining service quality across international teams
  • Scheduled weekly tasks and conducted monthly training sessions for the entire operation team.

Payment Officer, Services Center

Australia And New Zealand Banking Group Limited (ANZ)
Chengdu, China
08.2016 - 10.2017
  • Managed domestic (RTGS via MT103 and MT202) and international (SWIFT via MT103 and/or MT202)
  • Initiated and led a successful system test for a new operation system, enhancing payment and settlement operations.

Education

MBA - Finance and Management

Southwest University of Finance And Economics (EQUIS)
Chengdu
06-2024

Bachelor of Economics - Economics and Finance

Beijing Wuzi University
Beijing
06-2016

Skills

  • Risk Analysis
  • Process Improvement
  • Communication
  • Microsoft Office & VBA
  • Banking Operations Systems
  • Fluent in Mandarin and English

Certification

  • Chartered Financial Analyst (CFA)
  • Annual Star for Senior (ANZ)
  • Annual Star (ANZ)
  • Two Annual Outstanding Awards (ANZ)

Timeline

Senior Consultant

KPMG
02.2022 - 11.2022

Operation Team Lead, Services Center

Australia And New Zealand Banking Group Limited (ANZ)
08.2019 - 01.2022

Payment Supervisor, Services Center

Australia And New Zealand Banking Group Limited (ANZ)
10.2017 - 08.2019

Payment Officer, Services Center

Australia And New Zealand Banking Group Limited (ANZ)
08.2016 - 10.2017

MBA - Finance and Management

Southwest University of Finance And Economics (EQUIS)

Bachelor of Economics - Economics and Finance

Beijing Wuzi University

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