Paul Webter
Ottawa,ON
Summary
Dynamic sales leader with proven success at Hudson's Bay Company, driving team performance and customer satisfaction. Expert in coaching and mentoring, I consistently exceeded revenue goals while fostering employee engagement. Skilled in sales monitoring and team motivation, I thrive in developing strategies that enhance productivity and achieve organizational objectives.
Overview
13
13
years of professional experience
Work History
Associate Manager
Hudson's Bay Company
Ottawa, Ontario
03.2018 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Managed daily operations of sales department, including supervision of staff members.
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Manager
Hudson's Bay Company
Ottawa, Ontario
03.2012 - 03.2018
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted regular performance reviews with direct reports.
Education
BBA - Business Administration
Algonquin College
Ottawa, None05-2004
Skills
- Team leadership
- Customer service
- Performance evaluation
- Team motivation
- Coaching and mentoring
- Sales monitoring
- Customer relations
- Employee engagement
Timeline
Associate Manager
Hudson's Bay Company
03.2018 - Current
Sales Manager
Hudson's Bay Company
03.2012 - 03.2018
BBA - Business Administration
Algonquin College
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