Summary
Overview
Work History
Education
Skills
Timeline
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Paul Villalpando

Chula Vista,CA

Summary

Accomplished Security Manager with a proven track record at Sea World San Diego, enhancing safety through comprehensive security frameworks and team leadership. Expert in incident response and emergency planning, I've significantly improved audit readiness and reduced theft incidents. Skilled in CCTV monitoring and fostering employee relations, my strategies ensure a secure and compliant environment.

Overview

11
11
years of professional experience

Work History

Manager

Security
04.2018 - Current
  • Streamlined communication processes to foster transparency among departments.
  • Managed budgets for various departmental initiatives.
  • Implemented training programs for enhanced employee skills.
  • Conducted performance evaluations to identify areas for employee growth.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Security Supervisor

Jolten Joes/ Nightclub
01.2014 - 01.2020
  • Resolved security incidents swiftly by assessing situations and deploying appropriate
  • Developed team schedules to ensure coverage and response readiness for all shifts.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.

Security Supervisor

Sea World San Diego
03.2015 - 01.2018
  • Analyzed security breaches to develop strategies for future risk mitigation.
  • Resolved security incidents swiftly by assessing situations and deploying appropriate responses.
  • Developed team schedules to ensure coverage and response readiness for all shifts.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.

Education

Hilltop Highschool
Chula Vista, CA
06.2007

Skills

  • Report writing
  • Incident reports
  • Safety and security procedures
  • Safety and security regulations
  • Physical security
  • Daily incident reporting
  • Emergency response
  • Incident response
  • Schedule management
  • Investigation techniques
  • Asset protection
  • CCTV monitoring
  • Security officer development
  • Emergency planning
  • Staff monitoring
  • Compliance management
  • Employee relations
  • Training oversight
  • Operations management
  • Schedule oversight
  • Report generation
  • Security audits
  • Loss prevention expertise
  • Security policy development
  • Training management
  • Security team management
  • Access control management

Timeline

Manager

Security
04.2018 - Current

Security Supervisor

Sea World San Diego
03.2015 - 01.2018

Security Supervisor

Jolten Joes/ Nightclub
01.2014 - 01.2020

Hilltop Highschool

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Paul Villalpando