Summary
Overview
Work History
Education
Skills
References
Affiliations
Accomplishments
Certification
References
Timeline
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Paul Van Berkel

Guelph,ON

Summary

Reliable Independent Contract Driver known for high productivity. Skilled in route planning, time management, and safe driving practices. Excel in communication, adaptability, and problem-solving to navigate challenges as they arise. Committed to maintaining professionalism and integrity in all interactions.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Independent Contract Driver

Red Top Taxi
Guelph, Ontario
01.2024 - Current
  • Provided excellent customer service.
  • Communicated with dispatch, as required, regarding any changes in route or delays due to traffic conditions.
  • Assisted with loading and unloading cargo, when necessary.
  • Accurate handling of cash and POS terminals
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Actively pursued all available unassigned trips
  • Level two - Vulnerable Sector Police Check clearance

Auto Physical Damage Adjuster

JEVCO Insurance
Mississauga, Canada
01.2011 - 01.2012
  • Company Overview: formerly Kingsway General Insurance
  • Effectively able to handle small and intermediate claims with a QAR of 94% average to resolution
  • Assigned independent investigators and vendors as required
  • Effectively able to communicate with clients and vendors
  • Assisted in developing new templates for the new Guidewire System
  • Formerly Kingsway General Insurance

Claims Support Representative

JEVCO Insurance
Mississauga, Canada
01.2006 - 01.2011
  • Company Overview: formerly Kingsway General Insurance
  • Processed new claims in IIS and KLAS
  • Investigated and obtained information necessary for claim set up
  • Provided superior customer service responding to claims inquiries
  • Managed key account
  • Mentored & trained new staff
  • Dispatched and assigned new claims to support staff and adjusters
  • Formerly Kingsway General Insurance

Sales Producer

South Waterloo/Edgar Insurance Broker Ltd.
01.1998 - 01.1999
  • Procured new business through the effective use of communication and sales skills
  • Provided superior customer service by listening to clients’ needs and informing them about products and services to make qualified decisions
  • Monitored client accounts and followed up when necessary to ensure client satisfaction

Inside / Outsides Sales Representative

Tilden Interrent
Guelph, Canada
01.1995 - 01.1996
  • Provided quality customer service by offering customised superior service and insurance products
  • Approached target markets to procure new business

Branch Manager/Customer Service – Guelph

Discount Car and Truck Rental
Kitchener, Canada
01.1994 - 01.1995
  • Single handedly managed daily business transactions and contract agreements including the promotion and sale of insurance products
  • Maintained accounts receivable invoicing and collection
  • Tripled fleet size in a year

Education

Business Insurance Diploma -

Mohawk College
Hamilton, Ontario
01.2006

RIBO Licence -

Registered Insurance Brokers of Ontario
Waterloo, Ontario
01.1998

Accounting and Business Administration Diploma -

Ontario Business College
Kitchener, Ontario
01.1993

Skills

  • Safe Driving Practices
  • Route planning expertise
  • Mobile booking apps
  • Accurate money handling
  • Maintenance service understanding
  • Schedule Coordination
  • Point of Sale Systems
  • Ability to Remaining Calm

References

Upon Request

Affiliations

  • Actively involved in the Knights of Columbus

Accomplishments

  • Winner of two provincial awards for newsletter publications
  • Successfully completed Customer Service Excellence program

Certification

  • Chartered Insurance Professional designation

References

References available upon request.

Timeline

Independent Contract Driver

Red Top Taxi
01.2024 - Current

Auto Physical Damage Adjuster

JEVCO Insurance
01.2011 - 01.2012

Claims Support Representative

JEVCO Insurance
01.2006 - 01.2011

Sales Producer

South Waterloo/Edgar Insurance Broker Ltd.
01.1998 - 01.1999

Inside / Outsides Sales Representative

Tilden Interrent
01.1995 - 01.1996

Branch Manager/Customer Service – Guelph

Discount Car and Truck Rental
01.1994 - 01.1995

Business Insurance Diploma -

Mohawk College

RIBO Licence -

Registered Insurance Brokers of Ontario

Accounting and Business Administration Diploma -

Ontario Business College

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Paul Van Berkel