PAUL TOIVOLA
Maple Ridge,BC
Summary
Known for my ability to deliver high-quality results on time and within budget. My Previous work experience demonstrates consistent and positive impact on work efficiency and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Custom Flooring Specialist & Freight Coordinator
McCrann Custom Flooring
Burnaby, British Columbia
02.2021 - Current
- Supervised and supported warehouse driver, while overseeing all aspects of shipping and delivery logistics.
- Ensuring shipments are transported on time by working with clients and carriers.
- Ensuring adherence to shipping regulations and handling customs-related issues.
- Managed the preparation of necessary documents such as bills of lading and commercial invoices.
- Utilized site diagrams, building schematics, and 3D scanners to accurately measure and create designs for commercial and residential floor coverings and entrance solutions.
- Utilized various templating mediums such as clear mylar film to create customized templates for interior and exterior marine and RV floor coverings and carpet.
- Oversaw the installation of entrance mats, matting systems, marine and RV floor coverings, and carpets.
- Assessed and performed repairs to commercial matting, marine floor coverings, and RV floor coverings both on-site and off-site.
- Provided excellent customer service, and addressed all issues or concerns in order to ensure satisfaction with completed projects.
- Managed multiple projects simultaneously while maintaining high quality standards.
Warehouse Delivery Driver & Receiving Clerk
McCrann Custom Flooring
Burnaby, British Columbia
06.2020 - 02.2021
- Performed basic maintenance tasks such as checking oil levels, tire pressure. Reported any vehicle malfunctions or issues, or service requirements.
- Documented daily mileage, gas, and other data.
- Reported any incidents involving the truck or its cargo to management immediately.
- Delivered and picked up materials, supplies, and completed jobs to customers in a timely and efficient manner.
- Efficiently managed time to complete all daily deliveries and pickups.
- Demonstrated efficient skills in loading, unloading, and organizing materials, supplies, and finished projects.
- Completed necessary paperwork and documentation for deliveries.
- Received incoming shipments, verifying quantity and quality of items against purchase orders and packing slips.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Custom Shop Technician
McCrann Custom Flooring
Burnaby, British Columbia
10.2019 - 06.2020
- Prioritized safety by strictly adhering to guidelines, effectively utilizing protective gear during tool usage and chemical handling for maintaining a secure work environment.
- Communicated effectively with supervisors regarding progress on assigned projects.
- Maintained a clean work area by disposing of waste materials properly.
- Executed the assembly and manufacturing processes for a diverse range of entrance mats and matting systems.
Production Supervisor
CRS Commercial Carpet Cleaning
Pitt Meadows, British Columbia
05.2017 - 10.2019
- Restricted Area Identity Card Holder (RAIC)
- Managed inventory levels and facilitated the transportation of equipment, chemicals, and supplies, ensuring uninterrupted production.
- Created detailed reports tracking progress on single and multi-day job sites, as well as long term projects.
- Provided thorough training and mentorship to new team members regarding proper use of equipment, adherence to established cleaning procedures, and equipment safety guidelines.
- Developed and implemented yearly production schedules to ensure timely completion of all weekly, monthly, and quarterly targets.
- Performed routine site evaluations to identify and rectify any shortcomings, ensuring optimal customer satisfaction.
- Coordinated personnel, equipment, and supplies across multiple teams and work sites as required.
- Collaborated with Production Manager to conduct routine performance evaluations, identifying areas for development and acknowledging outstanding accomplishments.
- Managed daily operations within budget constraints while meeting deadlines.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Supervised team of up to 6+ employees, ensuring tasks were completed efficiently and accurately.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Established and updated production schedules to meet changing demands.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Commercial Carpet Cleaning Technician
CRS Commercial Carpet Cleaning
Pitt Meadows, British Columbia
06.2016 - 05.2017
- Inspected and took note of carpet for signs of wear and/or damage before beginning work.
- Conducted inspections on carpets and upholstery to identify specific cleaning requirements and determine appropriate processes.
- Vacuumed carpets to remove dirt and debris prior to deep cleaning.
- Utilized special spotting agents and equipment to treat tough spots or stains in carpets.
- Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers.
- Applied protective treatments such as deodorizers and stain-resistant coatings.
- Moved furniture and other items from the area being cleaned.
- Reported any damages found during the service call back to office staff.
- Prepared truck with necessary tools, equipment and cleaning supplies prior to job arrival; Ensured complete retrieval of all items upon completion of cleaning task.
Education
Associate of Arts - Culinary Arts & Hotel Management
The Art Institute of Vancouver - Dubrulle
Vancouver, BC03-2007
High School Diploma -
Terry Fox Secondary School
Port Coquitlam, BC01-2005
Skills
- Security awareness
- Team Supervision
- Documentation And Reporting
- Training and mentoring
- Inspection and Quality Control
- Shipping and receiving
- Inventory Management
Affiliations
- Hiking, wilderness and front country camping
- Cooking
- Reading
- Live and recorded music
Languages
English
Native/ Bilingual
Finnish
Limited
Certification
- Institute of Inspection Cleaning and Restoration Certification (IICRC) - Carpet Cleaning
- Institute of Inspection Cleaning and Restoration Certification (IICRC) - Upholstery & Fabric Cleaning
- Institute of Inspection Cleaning and Restoration Certification (IICRC) - Carpet Repair and Reinstallation
References
References available upon request.
Timeline
Custom Flooring Specialist & Freight Coordinator
McCrann Custom Flooring
02.2021 - Current
Warehouse Delivery Driver & Receiving Clerk
McCrann Custom Flooring
06.2020 - 02.2021
Custom Shop Technician
McCrann Custom Flooring
10.2019 - 06.2020
Production Supervisor
CRS Commercial Carpet Cleaning
05.2017 - 10.2019
Commercial Carpet Cleaning Technician
CRS Commercial Carpet Cleaning
06.2016 - 05.2017
Associate of Arts - Culinary Arts & Hotel Management
The Art Institute of Vancouver - Dubrulle
High School Diploma -
Terry Fox Secondary School
- Institute of Inspection Cleaning and Restoration Certification (IICRC) - Carpet Cleaning
- Institute of Inspection Cleaning and Restoration Certification (IICRC) - Upholstery & Fabric Cleaning
- Institute of Inspection Cleaning and Restoration Certification (IICRC) - Carpet Repair and Reinstallation
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