Paul Thompson
Sales Representative
Chula Vista,CA
Summary
Dynamic Sales Representative with over 6 years of experience driving profit growth and enhancing customer satisfaction across various industries. Expertise in utilizing CRM software for effective lead management and developing strategic sales approaches. Proven ability to negotiate deals successfully while delivering exceptional service, fostering positive customer relationships. Equipped with strong communication and multitasking skills, consistently thriving in high-pressure environments. Committed to achieving sales targets and contributing to overall business success.
Overview
9
9
years of professional experience
1
1
Certification
2
2
Languages
Work History
Sales Representative
Hyundai of El Cajon
El Cajon, California
01.2024 - 02.2025
- Planned and executed strategies to increase business and drive profit growth
- Utilized CRM software to manage leads, contacts, and deals effectively
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Expanded customer base through cold calling, networking, and relationship building.
- Trained new employees on customer service, money handling and organizing strategies.
- Managed approximately 30- incoming calls, emails and faxes per day from customers
Sales Representative
Team Kia of El Cajon
El Cajon, California
05.2019 - 01.2025
- Greeted and assisted customers to foster positive experiences
- Trained new employees on customer service, money handling and organizing strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Utilized CRM software to track customer interactions and develop strategies to increase sales
- Increased sales revenue by identifying and targeting high-potential accounts.
- Performed regular follow-ups with customers to ensure satisfaction with purchases
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Negotiated deals and handled complaints or objections
Installer
The Rouse Company
San Diego, California
08.2018 - 05.2019
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Operated tools, equipment, and machinery according to safety standards.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Automotive Technician
John Hine Mazda
San Diego, California
02.2016 - 08.2018
- Performed routine system checks and inspections to ensure equipment was functioning properly
- Installed and configured new equipment according to manufacturer specifications and industry standards
- Performed regular vehicle maintenance such as oil changes, tire rotations, brake replacements, and software updates
- Maintained accurate records of time and materials required to perform repairs and service.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Kitchen Staff
Panda Express
Santee, California
05.2016 - 03.2018
- Ensured food safety standards were met and maintained, resulting in zero violations of health codes
- Collaborated with front-of-house staff to ensure a consistent and enjoyable dining experience for customers
- Assisted in the preparation of meal ingredients
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Education
High School Diploma -
Granite Hills High School
El Cajon, CA 04.2013 - 6 2015
Skills
- Ability to Multitask
- Ability to Work Under Pressure
- Computer Skills
- Communication Skills
- Negotiation Skills
- Drive and Determination
- Persuasive Presentation Skills
Certification
CPSP - Certified Professional Sales Person
Timeline
Sales Representative
Hyundai of El Cajon
01.2024 - 02.2025
CPSP - Certified Professional Sales Person
05-2019
Sales Representative
Team Kia of El Cajon
05.2019 - 01.2025
Installer
The Rouse Company
08.2018 - 05.2019
Kitchen Staff
Panda Express
05.2016 - 03.2018
Automotive Technician
John Hine Mazda
02.2016 - 08.2018
High School Diploma -
Granite Hills High School
04.2013 - 6 2015
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