Paul Smith
Oakbank
Summary
Dynamic Fire Alarm Technician with extensive experience at the University of Manitoba, excelling in system troubleshooting and fire alarm installation. Proven track record in reducing false alarms through preventive maintenance and enhancing customer satisfaction with timely service. Strong communicator committed to safety and compliance in all projects.
Overview
19
19
years of professional experience
Work History
Fire Alarm Technician
University of Manitoba
06.2016 - Current
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
- Contributed to a safe working environment by following established safety protocols during every task.
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Diagnosed and repaired complex issues with fire alarm equipment, contributing to a safer environment for occupants.
Fire Alarm Installation and Service Technician
Vipond
06.2006 - 06.2016
- Troubleshot complex technical issues during installation or maintenance visits, providing rapid resolution for minimal downtime of affected systems.
- Enhanced customer satisfaction with timely installations, ensuring optimal functionality of fire alarm systems.
- Upgraded outdated equipment with state-of-the-art technology, enhancing overall system performance and offering clients improved protection capabilities.
- Collaborated with engineering teams to develop innovative fire protection strategies, optimizing system performance and safety.
- Provided exceptional customer service by addressing client concerns promptly and professionally, maintaining strong relationships.
- Supported regional compliance efforts by staying up-to-date on local building codes and regulations related to fire safety systems installation.
- Worked closely with electrical contractors during construction projects to ensure proper wiring for new installations or retrofits according to code requirements.
- Maintained accurate documentation of all installation projects, supporting efficient project management processes and recordkeeping requirements.
Education
Canadian Fire Alarm Certification
Red River College of Applied Arts, Science And Technology
Winnipeg, MBUM Management Fundamentals
University of Manitoba
Winnipeg, NoneSkills
- Smoke control systems
- System troubleshooting
- Emergency lighting systems
- Fire alarm installation
- Fire alarm systems
- Fire alarm programming
- Installation and repairs
- Fire alarm inspection
Timeline
Fire Alarm Technician
University of Manitoba
06.2016 - Current
Fire Alarm Installation and Service Technician
Vipond
06.2006 - 06.2016
Canadian Fire Alarm Certification
Red River College of Applied Arts, Science And Technology
UM Management Fundamentals
University of Manitoba
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