Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paul Seradin

Toronto,ON

Summary

Dynamic and results-driven professional with diverse experience in sales, hospitality, and business management. Skilled in customer service, team collaboration, and providing tailored solutions that enhance client satisfaction. Proven ability to increase sales, handle multiple tasks efficiently, and keep professionalism across various roles in both customer-facing and management positions. Currently studying in Business Administration International Business, bringing a global perspective to my work. Fluent in English and French, with strong interpersonal and communication skills. Eager to apply my ability in a challenging role where I can continue to grow and contribute to team success.

Overview

5
5
years of professional experience

Work History

Customer Success Manager

Growth Partner
03.2025 - Current

Manage a portfolio of client accounts from onboarding to renewal, driving retention and growth through proactive support, weekly touchpoints, issue resolution, and CRM tracking

Customer Service Representative

Kognitive Sales Solution
03.2025 - 04.2025

Server

Campaniae
01.2025 - 03.2025

Sales Representative

Meraki Management Group
09.2024 - 01.2025

Achieved daily sales target by proactively engaging with customers, proving the benefits of product,
and closing sales in person.

Server and Bartender

King Rustic Kitchen & Bar
05.2024 - 09.2024

Server Assistant

Scaddabush
10.2023 - 05.2024

Server & Bartender

Restaurant La Place
03.2023 - 07.2023

Server

Restaurant La Villa
09.2022 - 12.2022

Department Manager

Intermarché
09.2020 - 08.2022

Organize my sectors, order and receive goods, control the management of reserves, supervises sales in my departs, manage department supplies, manage my team and organize my task, animate, and organize my sectors, develop promotional actions.

Education

International Business

Seneca Polytechnic
Toronto, ON
08-2025

Business Management

Alticome Business School
Rennes, France
06-2022

Skills

  • Customer account management
  • Customer relationship building
  • Customer retention
  • Client relations
  • Negotiation
  • Sales management
  • Problem resolution
  • Team leadership
  • Time management
  • Market Research
  • Documentation and analysis

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Customer Success Manager

Growth Partner
03.2025 - Current

Customer Service Representative

Kognitive Sales Solution
03.2025 - 04.2025

Server

Campaniae
01.2025 - 03.2025

Sales Representative

Meraki Management Group
09.2024 - 01.2025

Server and Bartender

King Rustic Kitchen & Bar
05.2024 - 09.2024

Server Assistant

Scaddabush
10.2023 - 05.2024

Server & Bartender

Restaurant La Place
03.2023 - 07.2023

Server

Restaurant La Villa
09.2022 - 12.2022

Department Manager

Intermarché
09.2020 - 08.2022

International Business

Seneca Polytechnic

Business Management

Alticome Business School
Paul Seradin