Paul Seradin
Toronto,Canada
Summary
International Business graduate from Seneca Polytechnic with a solid foundation in global trade, marketing, and logistics. Fully bilingual in English and French, with proven ability to communicate effectively across diverse cultures. Brings hands-on experience in customer relations, sales, and team coordination across Canada and France. Recognized for adaptability, professionalism, and a strong client-focused approach. Passionate about driving international growth, optimizing operations, and contributing to innovative global business strategies.
Overview
5
5
years of professional experience
Work History
Server
NODO Restaurant
07.2025 - Current
- Provided exceptional customer service during busy dining hours.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Monitored inventory levels of supplies and communicated needs to management.
- Provided excellent customer service to ensure satisfaction.
Customer Success Manager
Growth Partner
Montreal, Canada
03.2025 - 06.2025
- Managed a portfolio of B2B clients in the home renovation sector, driving results through digital lead generation and marketing automation.
- Led client onboarding, strategy development, and performance reviews to ensure growth and client satisfaction.
- Optimized paid ad campaigns on Google Ads and Meta to improve lead quality and reduce cost per lead.
- Provided bilingual client communications and support in English and French, enhancing client relationships.
Sales Representative
Meraki Management Group
Toronto, Canada
09.2024 - 01.2025
- Approached potential customers to present and promote products in person.
- Delivered clear and persuasive presentations to explain product benefits.
- Encouraged people to sign up or purchase on the spot.
- Answered questions and handled objections with confidence.
- Focused on hitting daily sales targets through direct engagement.
Server & Bartender
King Rustic Kitchen & Bar
Toronto, Canada
05.2024 - 09.2024
- Interacted with guests in a friendly and efficient manner to enhance their dining experience.
- Managed high-volume shifts while maintaining accuracy in handling cash, credit transactions, and POS systems.
- Ensured cleanliness and organization in the bar and dining area to meet safety standards.
- Collaborated with team members to provide exceptional service and support.
- Adapted quickly to changing priorities and customer needs.
Server Assistant
Scaddabush Italian Kitchen & Bar
Toronto, Canada
10.2023 - 05.2024
- Supported servers by delivering food, refilling drinks, and clearing tables to ensure smooth service flow.
- Maintained cleanliness and organization of the dining area to meet health and safety standards.
- Assisted in setting up and resetting tables quickly during peak hours to maximize guest turnover.
- Provided friendly and prompt service to enhance the overall guest dining experience.
Server & Bartender
Restaurant La Place
Vitré, France
03.2023 - 07.2023
- Served guests and prepared drinks while ensuring a positive dining experience.
- Handled payments and managed multiple tables during peak hours.
- Maintained a clean, organized, and safe dining and bar area.
Department Manager
Intermarché
Vitré, France
09.2020 - 08.2022
- Managed the daily operations of the department, including stock replenishment, merchandising, and product rotation to maximize sales and reduce waste.
- Supervised a team of staff members: recruited, trained, scheduled, and motivated employees to ensure productivity and excellent customer service.
- Analyzed sales performance and inventory reports to adjust orders, plan promotions, and achieve revenue targets.
- Implemented health, safety, and hygiene standards, ensuring compliance with corporate and government regulations.
- Coordinated with suppliers and logistics teams to maintain accurate stock levels and reduce delivery issues.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience and building client loyalty.
Education
International Business International - BUI
Seneca Polytechnic
Toronto, ON08.2025
Business Management - BTS MCO
Alticome Business School
Rennes, France06.2022
Skills
- Customer service
- Time management
- Leadership
- Bilingual proficiency
- International trade and export procedures
- Supply chain and logistics management
- Global marketing and market research
- Business negotiation and relationship management
- Financial analysis for business decisions
- Problem solving
Languages
- English
- French
Timeline
Server
NODO Restaurant
07.2025 - Current
Customer Success Manager
Growth Partner
03.2025 - 06.2025
Sales Representative
Meraki Management Group
09.2024 - 01.2025
Server & Bartender
King Rustic Kitchen & Bar
05.2024 - 09.2024
Server Assistant
Scaddabush Italian Kitchen & Bar
10.2023 - 05.2024
Server & Bartender
Restaurant La Place
03.2023 - 07.2023
Department Manager
Intermarché
09.2020 - 08.2022
International Business International - BUI
Seneca Polytechnic
Business Management - BTS MCO
Alticome Business School