Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paul Roach

Chestermere

Summary

Dynamic business owner with a proven track record at my company Pauls Pro Moving, excelling in customer relations and strategic decision-making. Skilled in HVAC systems and automotive repairs, I leverage attention to detail and team leadership to enhance service quality and drive repeat business. Committed to exceeding client expectations through tailored solutions.

Overview

12
12
years of professional experience

Work History

Business Owner

Pauls Pro Moving
01.2017 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure responsibility, including budgeting, forecasting, and financial reporting.
  • Organized and trained my moving crew to perform professionally
  • Kept up to date invoices and work orders

HVAC Technician

MC VEETYS HEATING AND AIRCONDITIONING
01.2023 - 05.2025
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.

Mechanic Technician

Canadian Tire
01.2013 - 03.2016
  • Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
  • Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
  • Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
  • Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.

Education

310s 2nd Year Apprentice - Mechanical Service Tech

Centennial College of Applied Arts And Technology
Scarborough, None
04-2015

High School Diploma -

Jean Vanier
06-2012

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Team collaboration and leadership
  • Strategic Decision-making
  • Sales strategics
  • Goal setting

Languages

English

Timeline

HVAC Technician

MC VEETYS HEATING AND AIRCONDITIONING
01.2023 - 05.2025

Business Owner

Pauls Pro Moving
01.2017 - Current

Mechanic Technician

Canadian Tire
01.2013 - 03.2016

310s 2nd Year Apprentice - Mechanical Service Tech

Centennial College of Applied Arts And Technology

High School Diploma -

Jean Vanier

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Paul Roach