Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Referneces
Timeline
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Paul Pham

Garden Grove

Summary

Dynamic professional with a proven track record at Seafood Cove, excelling in customer service and communication. Leveraged leadership and collaboration skills to enhance team performance and deliver exceptional dining experiences. Demonstrated critical thinking and problem-solving abilities, achieving a 40% increase in customer satisfaction. Adept at teaching and lesson planning, fostering engagement and learning.

Overview

3
3
years of professional experience

Work History

Server

Seafood Cove
Westminster
01.2025 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Managed food and beverage orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely service delivery.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Cultural Performer

Thien An Performing Arts
09.2023 - Current
  • Applied critical thinking to ensure safe and engaging performances.
  • Demonstrated leadership by guiding lion-dancing partner through complex routines.
  • Collaborated with team to enhance overall performance quality.
  • Facilitated rehearsals, focusing on safety and memorability of each act.

Vietnamese Teacher Aid

Blessed Sacrament Church
08.2022 - Current
  • Supervised weekly activities for group of 4-5 children to promote engagement and learning.
  • Trained 40 children biannually, enhancing their skills and knowledge.
  • Contributed as one of 10 leaders, facilitating effective team collaboration.
  • Applied critical thinking and problem-solving skills to assist priest with various tasks.
  • Taught Vietnamese to class of 20 children, utilizing effective communication techniques.
  • Ensured students remained focused on tasks and comprehended educational materials.
  • Developed engaging lesson plans for diverse student groups.
  • Collaborated with parents to support student learning and development.

Busser/Runner

Claws Restaurant
06.2024 - 02.2025
  • Provided exceptional service to customers, ensuring a welcoming dining experience.
  • Cleared and reset tables promptly for incoming guests.
  • Assisted servers by delivering dishes and beverages efficiently.
  • Maintained cleanliness of dining areas throughout service shifts.
  • Organized and stocked supplies to ensure smooth operations.
  • Utilized time management skills to efficiently serve meals during peak hours.
  • Demonstrated effective communication skills to address customer needs and inquiries.
  • Maintained composure while working under pressure in a fast-paced environment.

Education

High School -

Westminster High School
05.2025

Skills

  • Teaching and lesson planning
  • Communication skills
  • Customer service and support
  • Problem-solving abilities
  • Leadership and performance management
  • Collaboration techniques
  • Critical thinking
  • Time management

Volunteer Experience

  • Vietnamese Teacher Aid, Blessed Sacrament Church, 01/01/16, Present, Lead a group of 4-5 kids every week, Helped train a group of 40 kids twice every year, One of the 10 leaders, Used critical thinking and problem solving skills to assist the priest, Helped teach a class of 20 kids, Supervised students to ensure they were on task
  • Vietnamese Teacher Aid, Viet Ngu Ca Dao, 08/01/23, 05/01/24, Used critical thinking, time management, and communication skills to help kids learn Vietnamese
  • Lion Dancing, Thien An Performing Arts, 09/01/23, Present, Used critical thinking skills for safe performances, Used leadership skills to guide my lion-dancing partner
  • Volunteer, Vietnamese Sunday School, Community service and connecting with cultural roots

Languages

  • English, Fluent
  • Vietnamese, Fluent

Referneces

Khang Vu

Math Teacher

UCSD Alumni

XXX-XXX-XXXX

XXXX@gmail.com

Billy Nguyen

Chemistry Laboratory 

CSULB Alumni

XXX-XXX-XXXX

XXXXXX@gmail.com

Tristan Dam

Leader of Doan Thang Thien

UCI Alumni

XXX-XXX-XXXX

XXXX@gmail.com

Timeline

Server

Seafood Cove
01.2025 - Current

Busser/Runner

Claws Restaurant
06.2024 - 02.2025

Cultural Performer

Thien An Performing Arts
09.2023 - Current

Vietnamese Teacher Aid

Blessed Sacrament Church
08.2022 - Current

High School -

Westminster High School

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Paul Pham