Paul Oliha
Toronto
Summary
Dynamic Shipping and Receiving Manager with a proven track record at Elite Plumbing & Heating Supplies, excelling in inventory management and logistics optimization. Expert in streamlining processes, enhancing productivity, and fostering team collaboration. Achieved significant reductions in shipping errors through quality control initiatives, ensuring timely deliveries and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Manager
Elite Plumbing & Heating Supplies
Toronto, Ontario
11.2021 - 11.2025
- Oversaw daily shipping and receiving operations, ensuring timely delivery and inventory accuracy.
- Developed and implemented efficient workflows to enhance warehouse productivity.
- Trained and mentored staff on best practices for shipping, receiving, and inventory management.
- Managed inventory control systems, optimizing stock levels and reducing discrepancies.
- Collaborated with suppliers to streamline procurement processes and improve lead times.
- Conducted regular audits of shipping procedures to ensure compliance with safety regulations.
- Analyzed performance metrics to identify areas for continuous improvement in logistics operations.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
- Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
- Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
- Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
- Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
Salesperson
CINTAS, Professional Uniform and Facility Services
Etobicoke, Ontario
03.2018 - 10.2021
- Engaged customers to identify needs and recommend appropriate uniform solutions.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained up-to-date knowledge of product offerings and industry trends.
- Assisted in inventory management by tracking stock levels and replenishing items.
- Developed strong customer relationships to enhance client satisfaction and retention.
- Collaborated with team members to achieve sales targets and improve performance.
- Executed product demonstrations to showcase features and benefits effectively.
- Worked to build relationships with customers and built potential for additional sales.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained current knowledge of evolving changes in marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Interior Design
Fanshawe College of Applied Arts And Technology
London, Ontario04.2017
Skills
- Receiving processes
- Warehouse operations
- Order fulfillment
- Lean principles
- Freight management
- Shipping procedures
- Stock control
- Inventory management
- Outgoing shipments oversight
- Inventory management software
- Loading and unloading
- Shipment tracking
- Data entry
- Heavy lifting
- Defective product removal and disposal
- Team collaboration
- Logistics processes planning
- Workforce management
- Daily operations management
- Shipping and receiving
- Inventory reconciliation
- Part repairs and replacement
- Warehouse inspections
- Safety management
- Freight flow
- Distribution and warehousing
- Goods movement planning
- Mentoring and training
- Warehouse organization
- Quality control
- Billing systems
Languages
English
Full Professional
Timeline
Shipping and Receiving Manager
Elite Plumbing & Heating Supplies
11.2021 - 11.2025
Salesperson
CINTAS, Professional Uniform and Facility Services
03.2018 - 10.2021
Interior Design
Fanshawe College of Applied Arts And Technology