Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paul Nguyen

Westminster,CA

Summary

Adept at operations management and staff supervision, I enhanced team productivity by over 30% at Galaxia Xpress through effective performance monitoring and coaching. My experience at SUBWAY® Restaurants and Ralphs Grocery honed my multitasking abilities and commitment to quality, showcasing my ability to lead and improve operational processes.

Overview

17
17
years of professional experience

Work History

Operations Supervisor

Galaxia Xpress
01.2019 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Sandwich Artist

SUBWAY®Restaurants
01.2011 - 01.2013
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Meat Department Clerk

Ralphs Grocery
01.2008 - 01.2011
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.

Education

High School Diploma -

Lake High School
Garden Grove, CA
05-1995

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision

Languages

Vietnamese
Full Professional

Timeline

Operations Supervisor

Galaxia Xpress
01.2019 - Current

Sandwich Artist

SUBWAY®Restaurants
01.2011 - 01.2013

Meat Department Clerk

Ralphs Grocery
01.2008 - 01.2011

High School Diploma -

Lake High School

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Paul Nguyen