Paul Marsili
Auberry
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objective. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
8
8
years of professional experience
Work History
Shift Lead
Mono Wind Casino
Auberry
03.2022 - Current
- Supervised daily operations of casino shift and ensured compliance with policies.
- Trained and mentored new team members on customer service standards.
- Coordinated shift schedules to optimize staff coverage and efficiency.
- Managed cash handling procedures and ensured accurate transactions.
- Resolved guest inquiries and complaints promptly to enhance satisfaction.
Cook
Stonehouse bar
Auberry
05.2018 - 08.2020
- Prepared diverse menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Collaborated with team members to ensure timely meal service during busy hours.
Grocery Team Member
Marvals Food Store
Prather
02.2018 - 08.2019
- Assisted customers with product selections and inquiries in a friendly manner.
- Maintained fresh produce displays to ensure quality and appeal.
- Stocked shelves with merchandise to ensure products were readily available.
- Maintained cleanliness and organization of store displays and aisles.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Operated cash register efficiently and accurately
Education
Sierra High School
Prather, CaliforniaSkills
- Shift leadership
- Sales proficiency
- Customer service
- Schedule coordination
- Inventory management
- Quality control
- Food preparation
- Culinary techniques
- Menu planning
- Operational efficiency
- Cost management
- Equipment management
- Point of sale
- Service coordination
- Financial management
- Policy compliance
- Quality assurance
- Team collaboration
- Conflict resolution
- Employee training
- Work delegation
- Time management
- Production efficiency
- Safety processes and procedures
- Problem solving
- Effective communication
- Staff motivation
- Communication management
- Service coordination
- Communication management
Timeline
Shift Lead
Mono Wind Casino
03.2022 - Current
Cook
Stonehouse bar
05.2018 - 08.2020
Grocery Team Member
Marvals Food Store
02.2018 - 08.2019
Sierra High School