Paul Maestas
1047 Lia Way, Chico
Summary
Results-driven Telephone Solicitor skilled in relationship building, effective communication, and tailored customer experiences. Proven ability to enhance engagement and drive sales through strong negotiation skills.
Overview
1
1
year of professional experience
Work History
Telephone Solicitor
Concordia University, Seward
Seward, NE
09.2025 - 05.2026
- Delivered exceptional customer service by promptly addressing inquiries from both new and existing clients.
- Conducted outbound calls to generate leads and promote products effectively.
- Engaged potential customers by delivering clear product information and benefits.
- Collaborated with team members to enhance scripts for improved engagement rates.
- Answered calls, took messages, and transferred calls to correct individuals.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Followed up with customers to solicit further sales.
- Built relationships with customers using strong persuasion and active listening skills.
- Developed customized scripts for specific client needs, resulting in higher conversion rates.
- Recorded and updated customer information in online systems.
- Fostered positive team environment by sharing best practices in telemarketing strategies and techniques.
Education
No Degree - Education
Concordia University
Seward, NESkills
- Strong negotiation skills
- Effective communication
- Public speaking
- Commercial awareness
- Dispute resolution techniques
- Teamwork and collaboration
- Relationship building
- Interpersonal communication
Timeline
Telephone Solicitor
Concordia University, Seward
09.2025 - 05.2026
No Degree - Education
Concordia University