Paul Livingstone
Calgary,AB
Summary
Proven leader with a track record of enhancing customer experiences at Fairmont Jasper Park Lodge through meticulous attention to detail and exceptional team collaboration. Skilled in decision-making and strong communication, consistently achieving efficient event setups and service excellence. Expertise in diagnostic skills further supports a results-driven approach to client satisfaction and project completion.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Golf Shop Attendant
Kananaskis Country Golf Course
05.2024 - Current
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Individually sold ~$2,000 per day in sales through the Golf Shop Challenge Promotion
Banquet Houseman
Fairmont Jasper Park Lodge
05.2023 - 08.2023
- Anticipated guest needs and acted proactively, contributing to seamless event execution and positive feedback from clients.
- Achieved efficient setup timeframes by skillfully utilizing tools such as dollies, carts, or hand trucks when transporting materials.
- Collaborated with the banquet team to provide exceptional customer experiences during events.
- Prepared table linens, silverware, and glassware with precision to uphold high-quality presentation standards.
G2 Gas Technician
Indel
08.2020 - 08.2022
- Increased client base by building strong relationships with customers and delivering exceptional service experiences.
- Developed comprehensive diagnostic skills to accurately identify issues and provide appropriate repair solutions.
- Worked closely with manufacturers'' representatives to receive specialized training on new products, enhancing overall service capabilities offered to clients.
- Collaborated with team members to complete complex projects, ensuring high-quality results within strict deadlines.
Education
Bachelor of Arts - Mathematical Sciences
University of Guelph
Guelph, ON06.2024
Skills
- Team Leadership
- Attention to Detail
- Decision-Making
- Strong Communication and Interpersonal Skills
Languages
English
Native or Bilingual
French
Professional Working
Certification
- G2 Gas Technician License - 2022-2023
Timeline
Golf Shop Attendant
Kananaskis Country Golf Course
05.2024 - Current
Banquet Houseman
Fairmont Jasper Park Lodge
05.2023 - 08.2023
G2 Gas Technician
Indel
08.2020 - 08.2022
Bachelor of Arts - Mathematical Sciences
University of Guelph
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