Paul Koehler

Itemized route collection summaries, updated collection revenue anomalies and recorded machine movement inventory updates.

• Contributed to the development of company-wide training programs by collaborating with HR teams and providing input on relevant topics.

Utilized ServiceMax custom routing and inventory application software. A dispatch operator routes maintenance service calls to repair technicians in a manner to ensure maximum efficiency in both time and mileage. Routed for western region of the United States to approximately 170 service repair technicians responsible for over 10,000 locations with over 250,000 laundry machines and Add Value stations.

20 plus years of experience in the airport ground transportation industry. Dispatcher assigns route pickups and oversaw status of up to 165 owner operator drivers. Utilized Windows based Digital Dispatch Systems. Manager on Duty engaged in heavy phone call volume. Routed and dispatched in real time and batch processing.