Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure a new position. Ready to help team achieve company goals.
Experience rebuilding underperforming stores Integrating new systems with staff and managers.
Multi Unit Manager Sales and event leadership.
Building strong relations with business partners, vendors, and industry leaders.
Over 20 years experience with several profit and loss financial statements.
Integrating schedule programs for optimizing payroll systems to ensure costs.
Successful recruiting, interviewing and hiring for over 20 + years.
Operating multiple high volume operations . Creating monthly, quarterly, yearly budgets. Opened 20 new stores over a 25 year career.
Launched Alberta & Saskatchewan operations (Canada Drives LTD) as a Provincial Management leader.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Multi Provincial Logistics Manager
Canada Drives LTD
06.2021 - 05.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Identified issues, analyzed information and provided solutions to problems.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and a fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Cultivated interpersonal skills by building positive relationships with others.
Organized and detail-oriented with a strong work ethic.
Multi Unit Manager
ECG Ventures
08.2016 - 06.2021
Defined clear targets and objectives and communicated to other team members.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Leveraged data and analytics to make informed decisions and drive business improvements.
Director of Operations
Shakers
08.2014 - 07.2016
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Developed systems and procedures to improve operational quality and team efficiency.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Monitored budget and utilized operational resources.
Mentored and coached team members to foster productive and engaging work environment.
Analyzed customer feedback and identified areas for improvement to drive business success.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Manager
Buffalo Wild Wings
01.2011 - 01.2014
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Interacted well with customers to build connections and nurture relationships.
Store Manager
Starbucks Coffee Canada
01.2008 - 01.2011
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Multi-Unit Manager
Chillis Texas Grill
01.2005 - 01.2008
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Set aggressive targets for employees to drive company success and strengthen motivation.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
St. Paul's High School
Winnipeg, MB
06.1994
Skills
Activity Manager
Hiring Manager Collaboration
Accomplished Manager
Project Manager
Manager Consultation
Manager Support
Connection Manager
Manager Training
Servsafe Manager
Manager Coaching and Training
Accomplishments
Lou Russo, Vice President Of Operations, Mary Browns Chicken (647) 988-5047
Joshua Quinn, Vice President Of Logistics, Canada Drives LTD (604) 376-3546
Nikolai Whistlecraft, Training General Manager, formally of Buffalo Wild Wings (403) 604-4679
Provincial Procurment & Logistics Officer at Correctional Department Mashonaland East ProvinceProvincial Procurment & Logistics Officer at Correctional Department Mashonaland East Province