Paul Jimenez
Calgary,AB
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
10
10
years of professional experience
Work History
Prism Data Technician L3
Phoenix Technology Services
10.2022 - Current
- Assist the CDN Prism Operations Manager with the organization of data deliverables
periodically provided to our clients throughout the drilling process on their projects. - Acquire data from various online sources, organize it into required presentation
formats and prepare for pre-delivery quality verification. - Work with the Prism Optimization team and associated stakeholders to help ensure
the process of acquiring, organizing, and presenting various data streams are handled
in an efficient and timely manner and all required client delivery times are achieved. - Assist in the establishment and maintenance of positive lines of communication
between the well site and the Prism Optimization Centre to foster a team
environment. - Ensure shift reports are accurately completed and submitted prior to the completion
of each shift. - Ensure all identified issues and developing issues are accurately evaluated and
communicated to the various stakeholders through established communication
channels prior to the completion of each work shift.
practices to ensure
ongoing efficiency for the data delivery process. - Remote MWD and Data services will be performed in a 24-hour rotating shift
environment and such work schedules will be defined. - Working in a rotating 12-hour shift, including nights, weekends, and holidays.
Administrative Coordinator
Day And Ross
04.2022 - 09.2022
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Prepared detailed documents and reports in adherence administrative processes.
General Manager
Rain Or Shine Window Cleaning
01.2021 - 07.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Operations Manager
Gapuzan Trucking Inc
01.2014 - 08.2018
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Communicated with customers to assess satisfaction with products and services received.
- Developed and maintain operational guidelines for staff.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
Technical Support Representative
IOpex Technologies
01.2016 - 06.2017
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Managed high levels of call flow and responded to mobile phones, tablets and other technical support needs.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Education
Diploma - Petroleum Engineering Technology
Southern Alberta Institute of Technology
Calgary, AB06.2020
Bachelor of Science - Information Technology
San Beda College Alabang
Muntinlupa, Philippines10.2013
Skills
- Organization
- Dependable and Responsible
- Networking
- Social Perceptiveness
- Computer Skills
- Troubleshooting
- Data Entry
- Attention to Detail
- Problem-Solving
- Research
- Time Management
- Teamwork and Collaboration
Languages
English
Full Professional
Timeline
Prism Data Technician L3
Phoenix Technology Services
10.2022 - Current
Administrative Coordinator
Day And Ross
04.2022 - 09.2022
General Manager
Rain Or Shine Window Cleaning
01.2021 - 07.2021
Technical Support Representative
IOpex Technologies
01.2016 - 06.2017
Assistant Operations Manager
Gapuzan Trucking Inc
01.2014 - 08.2018
Diploma - Petroleum Engineering Technology
Southern Alberta Institute of Technology
Bachelor of Science - Information Technology
San Beda College Alabang
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