Paul Jackson
115 D Coral St. Santa Cruz
Summary
Dynamic professional with a proven track record at Eureka Times-Standard Newspaper, excelling in punctual deliveries and customer service. Recognized for attention to detail and problem-solving skills, consistently ensuring customer satisfaction. Adept at navigating efficiently, contributing to timely service and operational excellence. Goal-oriented with a strong focus on maintaining high standards.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Newspaper Carrier
Eureka Times-Standard Newspaper
07.2016 - 09.2016
- Assembled and bagged newspapers prior to delivery.
- Delivered newspapers and flyers to about 200 homes daily.
- Maintained punctual delivery times for consistent customer service experience.
- Distributed papers in various weather conditions during early morning.
Taxicab Driver
Yellow Cab Co
01.1991 - 06.1993
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Executed precise navigation using GPS systems to optimize routes and minimize travel time.
Cashier/clerk
Seven Eleven
05.1984 - 10.1984
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Automobile Parts Floor Salesman
Sears Roebuck And Company
03.1981 - 11.1981
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Kept up-to-date on current product offerings, enabling knowledgeable recommendations to clients.
- Consistently surpassed monthly sales targets through diligent prospecting efforts and excellent client relations.
- Greeted approximately [50] customers daily and responded to questions regarding services and products.
TSPS International Telephone Operator
Pacific Telephone Company
03.1979 - 07.1979
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
- Maintained accurate records of calls placed and received.
- Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
- Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
Pharmacy Delivery Driver
Saratoga Drug Store
09.1975 - 03.1976
- Provided exceptional customer service, addressing concerns and answering questions related to medication usage and safety.
- Assisted in inventory management, ensuring proper stock levels for frequently requested medications.
- Streamlined communication between pharmacy staff members by consistently updating them on delivery status and completion times.
- Safeguarded company vehicles through diligent maintenance checks, reporting any malfunctions or required repairs immediately.
Education
Theatre Arts
University of California At Berkeley
Berkeley, CA06-1982
Associate of Arts - Theatre Arts
West Valley College
Saratoga, CA06-1978
Skills
- Punctual and reliable
- Problem-solving
- Patience and persistence
- Attention to detail
- Customer service focus
- Cleaning and sanitation
- Excellent navigation
- Customer assistance
- Goal oriented
- Typing speed
Certification
- [Area of certification], [Company Name] - [Timeframe]
1 YR Organic Farming Apprenticeship
Bio Dynamic French-Intensive Horticuture
Timeline
Newspaper Carrier
Eureka Times-Standard Newspaper
07.2016 - 09.2016
Taxicab Driver
Yellow Cab Co
01.1991 - 06.1993
Cashier/clerk
Seven Eleven
05.1984 - 10.1984
Automobile Parts Floor Salesman
Sears Roebuck And Company
03.1981 - 11.1981
TSPS International Telephone Operator
Pacific Telephone Company
03.1979 - 07.1979
Pharmacy Delivery Driver
Saratoga Drug Store
09.1975 - 03.1976
Theatre Arts
University of California At Berkeley
Associate of Arts - Theatre Arts
West Valley College
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