Paul Hicks
Modesto
Summary
Sales and customer service professional with four years of experience in door-to-door sales and high-volume hospitality. Exceeds sales targets while providing exceptional service in fast-paced environments. Skilled in building rapport, managing objections, and adapting to diverse customer needs. Over 5 years of restaurant experience in a fast paced environment, handling tables of all sizes with accuracy.
Overview
6
6
years of professional experience
Work History
Sales Representative
Sunrun Solar
01.2024 - Current
- Consistently exceeded sales quotas through strategic prospecting and effective customer engagement.
- Conducted door-to-door sales of solar energy systems, educating homeowners on cost savings and sustainability benefits, resulting in increased customer awareness.
- Communicated technical product details in clear, persuasive language tailored to diverse audiences.
- Coordinated site assessments and collaborated with installation teams to enhance customer satisfaction and streamline installation processes.
Server
Texas Roadhouse
01.2020 - Current
- Delivered fast, friendly service in a busy, team-oriented restaurant environment.
- Handled high volumes of customer interactions, ensuring accuracy and professionalism.
- Utilized in-depth menu knowledge to upsell specials, enhancing table sales.
- Addressed guest concerns promptly, leading to positive feedback and increased repeat business.
Sales Representative
Vivint Smart Home
01.2022 - 01.2024
- Sold smart home security systems through door-to-door outreach, highlighting features and value to enhance customer peace of mind.
- Maintained a high close rate by addressing customer objections with tailored solutions.
- Developed strong customer relationships by fostering trust, responsiveness, and clear communication.
- Enhanced team success by sharing best practices and mentoring new hires.
Education
Business Administration
Modesto Junior College
Modesto, CA01.2021
High School Diploma -
Thomas Downey High
Modesto, CA05-2018
Skills
- Sales and Persuasion
- Customer Service Excellence
- Verbal & Interpersonal Communication
- Time Management & Organization
- Problem solving
- Team Collaboration
- Product training
- Dynamic adaptability
- Menu knowledge
- Order management
- Customer interaction
Timeline
Sales Representative
Sunrun Solar
01.2024 - Current
Sales Representative
Vivint Smart Home
01.2022 - 01.2024
Server
Texas Roadhouse
01.2020 - Current
Business Administration
Modesto Junior College
High School Diploma -
Thomas Downey High