Paul Hallett
Mississauga
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with colleagues. Motivated to meet deadlines and targets. Licensed forklift operator.
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security
Securtrust Protection
05.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety a top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Forklift Operator
Pet Valu
02.2022 - 04.2023
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Checked inventory and selected products from specific locations based upon availability.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Forklift Operator
Metro
01.2020 - 02.2022
- Operated warehouse equipment such and Narrow aisle reach and Walkie rider to report instances of safety code violations to management and reduce risk of accidents.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Operated equipment such as reach trucks and hand trucks to move heavy boxes and consolidate skids for pickers to pick items from.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Checked inventory and selected products from specific locations based upon availability.
- Boosted team performance by moving materials with forklifts, cranes and other equipment.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
General Labour
Wasteco
08.2016 - 10.2019
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning.
- Exceeded goals through effective task prioritization and great work ethic.
- Carried out day-to-day duties accurately and efficiently.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained organized work area by cleaning and removing hazards.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Adjusted machines to increase productivity for runs.
Customer Service
Tim Hortons
02.2012 - 08.2016
- Kept work areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Replenished sales floor merchandise and or organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating
Education
High School Diploma -
St. Martin Secondary School
2470 Rosemary Dr, Mississauga ON L5C 1X206.2014
Skills
- Material Loading and Unloading
- Forklift Operation
- Storage and Stacking
- OSHA Compliance
- Time Management
- Punctuality
- Physical Strength and Stamina
- PPE Use
- Motivational worker
- Good communication skills
- Wrapping and Banding
- Verbal and written communication
- Patrolling
- English fluency
- First aid certified
- Complex Problem-solving
- Reliability
Certification
- Forklift Certification (2018 - present)
- Licensed Security Guard ( 2023 - present)
- CPR and First aid (2022 -present)
- G License (2021 - present)
- Smart Serve ( 2023- present)
Timeline
Security
Securtrust Protection
05.2023 - Current
Forklift Operator
Pet Valu
02.2022 - 04.2023
Forklift Operator
Metro
01.2020 - 02.2022
General Labour
Wasteco
08.2016 - 10.2019
Customer Service
Tim Hortons
02.2012 - 08.2016
High School Diploma -
St. Martin Secondary School
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