Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paul Gomez

Burbank

Summary

Determined Manager with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager of Business Development and Sales

Sbarro Pizza
08.2023 - Current
  • Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
  • Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
  • Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs..
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.


Shift Supervisor

Sbarro Pizza
01.2023 - 08.2023
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

Crew Member

Sbarro Pizza
04.2021 - 01.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.


Crew Member

Five Guys Burger And Fries
02.2022 - 01.2023
  • Improved customer satisfaction by maintaining a clean and efficient fry station.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Streamlined kitchen operations with effective time management and multitasking skills.
  • Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.

Education

High School Diploma -

Insight School Of California
Simi Valley, CA
11.2020

Skills

  • Time Management
  • Conflict Resolution
  • Upselling Techniques
  • Inventory Management
  • Problem Solving
  • Team Management

Certification

CPR/AED

Food Handlers

Drivers License

Timeline

Manager of Business Development and Sales

Sbarro Pizza
08.2023 - Current

Shift Supervisor

Sbarro Pizza
01.2023 - 08.2023

Crew Member

Five Guys Burger And Fries
02.2022 - 01.2023

Crew Member

Sbarro Pizza
04.2021 - 01.2023

High School Diploma -

Insight School Of California

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Paul Gomez