Trusted with closing duties, cash handling, and POS reconciliation, showcasing attention to detail, and financial responsibility.
I took the initiative to streamline front-of-house operations during peak times, improving workflow efficiency.
Familiar with inventory processes, and provided feedback to management on stock shortages and customer demand trends.
Market Research & Business Development Associate
Campus Life & Style
Syracuse
09.2023 - 06.2024
Conducted in-depth market research on real estate trends, financial projections, and competitive analysis.
Assisted in financial reporting and budgeting strategies for property management.
Developed partnerships with university organizations and student groups to enhance engagement, and increase revenue.
Developed and maintained strong relationships with current and prospective clients to expand market presence.
Restaurant Server
Fairmont Sonoma Mission Inn & Spa
Sonoma
08.2019 - 09.2023
Managed multiple tasks simultaneously while providing excellent customer service.
Built strong client relationships through attentive service and persuasive communication, consistently driving repeat business and customer loyalty.
Collaborated with team members and managers to improve service flow and meet performance targets; developed strong skills in team leadership and cross-functional communication.
Education
Bachelor of Science - Psychology
Syracuse University
Syracuse, NY
05-2025
Minor in Economics
Syracuse University
Syracuse, NY
05-2025
Skills
Financial reporting
Critical thinking
Sales techniques
Customer relationship management
Communication skills
Initiative
Certification
Spring 2023 & Fall 2023 - Syracuse Academic Deans List | College of Arts and Sciences
To be eligible for Deans List Recognition, the minimum semester grade point average must be 3.40 or higher, must have earned a minimum of 12 graded credits and must have no missing or incomplete grades.