Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Gill

Surrey,BC

Summary

  • 10 years of management, sales and customer service experience, with a record of increasing business year over year
  • Successful at motivating teams to meet demanding timelines
  • Strong leadership ability and people skills
  • High energy individual that performs exceptionally well under pressure
  • Diligent, forward-thinking and adaptable to dynamic company, customer and project needs
  • Excellent communication and relationship management skills, negotiating ability and IT literacy

Overview

11
11
years of professional experience

Work History

Territory Manager

Ritchie Bros. Auctioneers
01.2022 - Current
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Conducted regular market analysis to identify new opportunities for territory sales growth.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.

Business Sales Consultant

Shaw Communications Inc
06.2018 - 12.2021
  • Responsible for growing and implementing business smart suite infrastructure across Canada
  • Managing a wide range of business services in a SMB market within multiple industries and verticals in Canada, regularly overachieving on aggressive timelines/revenue goals
  • Utilizing a consultative base approach to explore customer business requirements, position relevant products and services accordingly
  • Develop and maintain a healthy sales pipeline
  • Set up successful meetings and demos for clients
  • Demonstrated leadership qualities to ensure other personnel are committed to achieving their timelines and goals
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.

Account Manager

Sage Software Inc.
03.2016 - 06.2018
  • Created proposals for new and repeat customer business transactions.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Negotiated prices, terms of sale and service agreements.
  • Analyzed and reported on customer activity, business trends and areas of concern.

Sales Specialist

Best Buy
02.2013 - 03.2016
  • Winner of 2 ‘Best in District’ Awards
  • Appeared multiple times in the ‘Top 3’ for the best performer in the district
  • Provided professional product knowledge to customers (Home Theatre/Appliances/Mobile/In-Home Services)
  • Managed and helped process In-Home Services
  • Commitment to constant learning and inquisitiveness about people and products
  • Provided clients with exceptional customer service by building relationships and ensuring clients’ needs were exceeded
  • Actively searched for sales opportunities to provide customers with options that may provide a better experience and benefit for the customer
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
  • As a member of the E-voice Team, acted as a staff member advocate, encouraging and supporting all employees to identify and resolve conflicts
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
  • Helped to review job applications to identify, vet and recommend optimal candidates

Education

Bachelor of Arts - Criminology

Kwantlen Polytechnic University
Surrey, BC
2018

Leadership Program

City of Surrey
Surrey, BC
2013

Skills

  • Business Development
  • Pipeline Development
  • Contract Negotiation
  • Team Collaboration and Leadership
  • Goals and Performance
  • Opportunities Identification
  • Time Management
  • Sales Forecasting
  • Sales Leadership
  • Strategic Planning
  • CRM Software
  • Revenue Generation

Timeline

Territory Manager

Ritchie Bros. Auctioneers
01.2022 - Current

Business Sales Consultant

Shaw Communications Inc
06.2018 - 12.2021

Account Manager

Sage Software Inc.
03.2016 - 06.2018

Sales Specialist

Best Buy
02.2013 - 03.2016

Bachelor of Arts - Criminology

Kwantlen Polytechnic University

Leadership Program

City of Surrey

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Paul Gill