Summary
Overview
Work History
Education
Skills
Interests
Timeline
Paul Denis

Paul Denis

Burnaby,BC

Summary

Dynamic and results-oriented professional with a proven track record at Golden Age Collectables and VIFF Centre. Excelled in customer service and personnel management, enhancing customer satisfaction and loyalty while boosting sales. Skilled in verbal communication and adept at fostering team collaboration to surpass sales goals. Implemented improvements based on customer feedback, demonstrating exceptional problem-solving abilities.

Overview

10
10
years of professional experience

Work History

Salesperson

Golden Age Collectables
05.2024 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Venue Manager

VIFF Centre, 1181 Seymour Street, Vancouver
09.2014 - Current
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
  • Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
  • Supervised events from start to finish using effective crowd control methods.

Education

Bachelor of Arts - Business And Leisure Management

Buckinghamshire University, Buckinghamshire, England
06-2000

Skills

  • Customer service
  • Writing and verbal communication
  • Customer care
  • Personnel management

Interests

Playing football (soccer) and watching the Whitecaps

Collecting and reading comics

Watching films from all era and a multiple of genres

Timeline

Salesperson - Golden Age Collectables
05.2024 - Current
Venue Manager - VIFF Centre, 1181 Seymour Street, Vancouver
09.2014 - Current
Buckinghamshire University - Bachelor of Arts, Business And Leisure Management

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Paul Denis