Paul Cunliffe
Minesing,ON
Summary
Mechanically-inclined Facility Manager offering 15 years experience in HVAC engineering and Construction technology. Demonstrated proficiency in HVAC equipment maintenance and repair. Skilled user of Excel, Word and Real Suite management systems.
Overview
15
15
years of professional experience
Work History
Project Manager
Prioritek Solutions- RBC Account
04.2022 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Modified and directed project plans to meet organizational needs.
- Fostered relationships with vendors to promote positive working relationships.
- Provided management for internal personnel, contractors and vendors.
- Drove team success through shared vision and recognition of quality performance.
- Managed 30-40 Work Orders at a time ensuring timely and thorough completion.
Sales Manager
Osgoode Company / Boycott Inc.
Barrie, ON
05.2020 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized promotional events and interacted with community to increase sales volume.
- Held weekly meetings with CEO and Production Management to identify techniques to overcome sales obstacles.
- Successfully collaborated with government agency to secure sales contract with Ontario Provincial Parks.
Facility Manager
BGIS-BMO Account
Markham, ON
03.2018 - 04.2022
- Oversee a portfolio of over 100 financial institution branches with a focus on the following.
- Accommodation planning initiatives.
- Liaise between client, CRE Management and vendors to accommodate repair or replacement in a holistic spectrum of facility needs.
- Provision of facilities management, disaster / emergency management and security plans.
- Manage a wide range of projects that meet client needs and comply with corporate/ CRE strategic plans, directives and standards, priorities and objectives.
- Strategic leadership for capital infrastructure planning and portfolios and expertise and advice to ministry executives and senior management on capital infrastructure, controllership and risk assessment/management.
- Lease management including landlord negotiation. Identifying responsibility between lessor and lessee.
- Monthly budget variance reporting.
- Monthly invoice accrual exercises.
- Daily work order management.
- Weekly site visits to various locations inspecting structural and mechanical components of building systems.
General Service Technician
BGIS
Markham, ON
05.2015 - 03.2018
- Service a portfolio of 100+ buildings across high profile client groups such as Shell, TD, BMO, CIBC, Hydro One, Telus, Bell
- Evaluated systems according to predetermined checklist and noted issues
- Surpassed corporate goals by reaching 90% customer satisfaction rating
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance
- Explained diagnostic findings to customers and outlined repair or service options
- Performed maintenance duties and safely handled chemicals and solutions
- Demonstrated increased knowledge of company products and equipment
- Reviewed technical documentation to complete equipment maintenance and repair
- Adhered to safety protocols and policies to reduce workplace hazards
G2 Gas Technician
Napoleon Home Comfort
Barrie, ON
03.2010 - 04.2015
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gave accurate and detailed quotes to customers prior to starting work.
- Disassembled, repaired and reassembled equipment in good working order.
- Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
- Educated customers on use, care and adjustments of appliances.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
Education
CFM/FMP Certificate - Facility And Project Management
IFMA
Toronto, ON01.2019
G2 Gas Technician Certificate - HVAC/R
Georgian College of Applied Arts And Technology
Barrie, ON05.2007
Skills
- Scheduling and Planning
- Cost-Reduction Methods
- Customer Care
- Equipment Maintenance and Installation
- Facility Operations
- Facility Renovation
- Meeting Support
- Tenant Improvements
- Operations Oversight
- Risk Assessment
- Facilities Management
- Leadership And Supervision
- Service Contracts Management
- Emergency Management
References
Terri McColman
DKI Canada-National Commercial Accounts Director.
613-305-3511
Additional Information
- Volunteer Work-I am a trusted member in our community, as a Certified Head Coach for our local minor hockey team. Responsible for the safe growth our the children's on ice skills and life skill lessons. Teaching a high level of accountability, team work and individual responsibility.
- Charity Work- I participate in several charity events , raising thousands of dollars annually for charities such as Easter Seals and Canadian Cancer Society.
Timeline
Project Manager
Prioritek Solutions- RBC Account
04.2022 - Current
Sales Manager
Osgoode Company / Boycott Inc.
05.2020 - Current
Facility Manager
BGIS-BMO Account
03.2018 - 04.2022
General Service Technician
BGIS
05.2015 - 03.2018
G2 Gas Technician
Napoleon Home Comfort
03.2010 - 04.2015
CFM/FMP Certificate - Facility And Project Management
IFMA
G2 Gas Technician Certificate - HVAC/R
Georgian College of Applied Arts And Technology
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