Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Advocate of the Month
Generic

Paul Cruz

Vista

Summary

Dynamic advocate with a proven track record at North County Lighthouse, excelling in case management and community advocacy. Skilled in analytical reasoning and building trust, I streamlined processes, enhancing team efficiency and client satisfaction. Committed to empowering individuals through effective communication and resource management, ensuring timely access to essential services.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Advocate

North County Lighthouse
02.2023 - Current
  • Assisted in case management to support clients through legal processes.
  • Researched legal resources and provided relevant information to team members.
  • Participated in client interviews to gather necessary documentation and details.
  • Organized case files and maintained accurate records for easy access.
  • Collaborated with community organizations to enhance advocacy efforts.
  • Supported outreach initiatives to educate individuals about their rights and available services.
  • Enhanced communication channels between clients and legal professionals for improved service delivery.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Assisted with applications and collected required paperwork to help individuals register for supportive services.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.
  • Made referrals to appropriate services, following up to confirm patients received access to required care.
  • Conducted comprehensive client interviews, gathering relevant information to build a strong case foundation.
  • Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
  • Conducted pre-screening activities to determine eligibility for supportive services.
  • Streamlined case management processes, reducing average case duration and increasing team efficiency.
  • Implemented technology solutions for case management, improving efficiency and data accuracy.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Created intake sheets for English and Spanish clients and conducted interviews in both languages.

Evangelistic Ministry Overseer

Hosanna House Ministries
01.2010 - Current
  • Developed and implemented outreach programs to engage community members in spiritual growth initiatives.
  • Led training sessions for volunteers, enhancing their effectiveness in ministry activities and community service.
  • Coordinated logistics for events, ensuring seamless execution and participant satisfaction throughout the process.
  • Fostered partnerships with local organizations to expand ministry reach and resources available to the community.
  • Mentored team leaders in best practices for evangelism, promoting consistent messaging and strategic outreach efforts.
  • Analyzed community needs assessments to tailor ministry programs that address specific challenges and opportunities.
  • Oversaw budget management for ministry projects, ensuring alignment with organizational goals and financial sustainability.
  • Provided support to individuals in need through counseling, prayer, and guidance.
  • Provided pastoral care to individuals experiencing crises or personal challenges.
  • Fostered spiritual growth among congregation members through discipleship classes and small group meetings.
  • Monitored progress towards ministry goals regularly; adjusting strategies as needed for optimal results.
  • Created an environment conducive to spiritual growth through regular prayer meetings and Bible study sessions.
  • Developed partnerships with other local organizations to address social issues affecting the community collaboratively.
  • Ensured adherence to doctrinal standards within preaching, teaching materials, and program content.
  • Managed budgets and resources responsibly to ensure effective use of funds for ministry purposes.
  • Wrote, published and spoke about salvation to spread message of Christ to wider church.
  • Provided spiritual refugees safety and friendship within church infrastructure.

Disciple Teacher

Calvary Chapel Oceanside
10.2020 - 02.2023
  • Developed and implemented engaging lesson plans to enhance student learning experiences.
  • Collaborated with colleagues to create interdisciplinary curriculum projects that foster critical thinking.
  • Assessed student progress through various evaluation methods, ensuring alignment with educational standards.
  • Mentored junior teachers by providing guidance on classroom management and instructional strategies.
  • Established strong relationships with parents to support student academic success and well-being.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
  • Developed and implemented classroom routines to address varying student needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Adapted teaching methods and materials to meet students' varying needs.

Education

General Studies

Orestimba High School
Newman, CA
06-1984

Skills

  • Document filing
  • Document review
  • Analytical reasoning
  • Client representation
  • Mentorship
  • Resource management
  • Active listening
  • Collaboration and teamwork
  • Case management
  • Team collaboration
  • Creative and critical thinking
  • Community advocacy
  • Document management
  • Writing and editing
  • Judgement and decision making
  • Attention to detail
  • Building trust and relationships
  • Time management
  • Effective multitasking
  • Support services
  • Establishing effective relationships
  • Document preparation
  • Exceptional telephone etiquette
  • Relationship building
  • Organization and administration
  • [Language] fluency
  • Deadline adherence
  • Database management
  • Database maintenance
  • Decision-making
  • Task prioritization
  • Excellent communication
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Effective communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • Licensed [Job Title] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Advocate

North County Lighthouse
02.2023 - Current

Disciple Teacher

Calvary Chapel Oceanside
10.2020 - 02.2023

Evangelistic Ministry Overseer

Hosanna House Ministries
01.2010 - Current

General Studies

Orestimba High School

Advocate of the Month

It was an award for performing my job with Love and compassion. Leading to housing and placement. Team collaboration and training.

All for the glory and praise for our Savior Jesus Chrisyt.

Paul Cruz