Summary
Overview
Work History
Education
Skills
Certification
Awards
Volunteer Experience
Hobbies and Interests
Timeline
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Paul Conter

Vaughan,Ontario

Summary

Strategically-focused and results-driven professional with a proven history of excellence in Personal/Commercial Insurance New Business, Service and Underwriting. Leveraging 9 years of experience in managing complex client interactions, I am dedicated to optimizing client/insurance company communication and ensuring seamless collaboration across all stakeholders. Seeking to bring a unique blend of problem-solving skills, industry expertise, and a commitment to delivering exceptional service to the role of Customer Service, Sales and Underwriting.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal/Commercial Insurance Service/Sales

Buckler Insurance Service LTD
07.2021 - 06.2024
  • Manage a diverse book of business valued at $1.5 million, ranging from Personal Home/Auto, Commercial Property, Contractor's Choice, Builder's Risk and Commercial Auto
  • Successfully secured approximately $350,000 in new business in both Personal and Commercial Lines by leveraging strong product knowledge and understanding clients' unique insurance needs
  • Proactively remarket clients to other carriers, ensuring they receive the most competitive and comprehensive coverage available in the market
  • Provide exceptional service to Commercial/Personal insurance clients, addressing inquiries, processing policy changes, and handling claims efficiently along with underwriting all risks in-house.

Construction Supervisor

DC Consulting
08.2017 - 06.2021
  • Developed and managed project schedules, skillfully allocating tasks to contractors according to their expertise, available materials, and optimal timeframes for task completion
  • Demonstrated commitment by working extended hours to ensure project milestones were met within designated timelines
  • Orchestrated construction activities and instituted robust quality assurance frameworks during multiple plant shutdowns and expansion initiatives at Maple Leaf Foods facilities
  • Utilized a Leica RTC 360 Lidar Scanner to facilitate the generation of both 2D and 3D drawings
  • Conducted comprehensive scans of multiple Maple Leaf facilities, enabling the development of detailed site insights for future projects.

New Business Producer/Team Lead

Shop Insurance
07.2016 - 07.2017
  • Offer customized insurance plans based on clients' needs, ensuring they receive optimal coverage for their specific situations
  • Adding Umbrella Policies, Watercraft policies and creating commercial insurance lead generation in the process
  • Gather and analyze relevant client information to recommend the most suitable insurance solutions, fostering trust and confidence
  • Maintain accurate records of client interactions and policy details to streamline processes and enhance customer service
  • Ensure strict adherence to company policies and industry regulations, maintaining a high standard of compliance in all interactions.

New Business Producer

Brokerlink
08.2011 - 07.2016
  • Consistently generated annual overall premiums ranging from $650,000 to $900,000, while significantly expanding the book of business by acquiring an additional 450-550 policies annually
  • Develop and implement effective marketing strategies to reach out to potential clients and establish meaningful connections while creating future books of business for the brokerage
  • Cultivate rapport with clients and conduct comprehensive assessments to understand their unique insurance requirements for all lines of personal insurance
  • Offer customized insurance plans based on clients' needs, ensuring they receive optimal coverage for their specific situations
  • Adding Umbrella Policies, Watercraft policies and creating commercial insurance lead generation in the process
  • Gather and analyze relevant client information to recommend the most suitable insurance solutions, fostering trust and confidence
  • Maintain accurate records of client interactions and policy details to streamline processes and enhance customer service
  • Ensure strict adherence to company policies and industry regulations, maintaining a high standard of compliance in all interactions.

Education

BSC Business Management, Risk Management & Insurance -

University Of Southern Maine

Skills

  • Client Relationship Building/Management
  • New Business Acquisitions
  • Policy Underwriting & Auditing
  • Strong Communication with representing vendors
  • Exceptional understanding of Guidelines & Products
  • Attention to Detail
  • Time Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Organizational Skills

Certification

  • R.I.B.O. Broker's License, R.I.B.O.
  • Hockey Canada Level I,II,III & Trainer Level II, R.I.B.O.

Awards

  • 2 x New England College Writer's All-Star Team | University of Southern Maine Men's Ice Hockey
  • 3 x ECAC East 1st Team All-Star | University of Southern Maine Men's Ice Hockey
  • 3x NCAA Scholar Athlete | University of Southern Maine Men's Ice Hockey

Volunteer Experience

  • Head/Assistant Coach, Toronto Shamrocks Hockey Club, 2012, 2019
  • Head/Assistant Coach, North York Rangers U18AAA, 2022, Present

Hobbies and Interests

Current Member at Wooden Sticks Golf and Country Club. I enjoy the outdoors while spending time with friends and family. I was a former NCAA College Athlete from 2007-2011 which has led to my other passion of coaching hockey.

Timeline

Personal/Commercial Insurance Service/Sales

Buckler Insurance Service LTD
07.2021 - 06.2024

Construction Supervisor

DC Consulting
08.2017 - 06.2021

New Business Producer/Team Lead

Shop Insurance
07.2016 - 07.2017

New Business Producer

Brokerlink
08.2011 - 07.2016

BSC Business Management, Risk Management & Insurance -

University Of Southern Maine

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Paul Conter