PAUL C. KLINE
San Diego
Summary
Bilingual (English-Spanish) customer service professional with a strong focus on productivity and efficiency. Proven ability to enhance team performance and exceed expectations in fast-paced environments. Eager to acquire new skills as an apprentice in maintenance, driving, or courier roles. Committed to fostering a positive work atmosphere while delivering exceptional service.
Overview
20
20
years of professional experience
Work History
Real Estate Development & Investment
Valhalla Land
01.2020 - Current
- New and custom construction on raw land in rural and semi-rural areas
- Acquisition, permitting, and development of land and houses through combination of hands-on labor and management of contractors
- Executed daily tasks with attention to detail and efficiency in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Office Manager
California Business Immigration, LLP
San Diego
01.2008 - Current
- Oversaw front and back-office operations for US immigration law practice, ensuring seamless client service and compliance.
- Assembled and couriered e-packets same day for business clients; compiled complex tax documentation (E2, N-100) and multi-media files of assets and facilities while meticulously handling 100+ year old original documents.
- Facilitated vendor relationships for office equipment maintenance and support.
Technician/Quality Assurance Specialist
GKN Aerospace
El Cajon
01.2018 - 01.2019
- Fabricated F22 panels, ensuring quality and specifications met from start to finish
- Soaked panel parts in acid solution, effectively removing contaminants to enhance product integrity
- Cross-monitored production line parts to ensure compliance with quality standards
Residential Construction
ROI Home Improvement
Waco
01.2006 - 01.2008
- Completed projects on time and within budget while enforcing safety protocols
- Led/built crews, managed workflows, mediated conflicts
- Supervised construction sites, managed office operations, trained new hires to ensure smooth onboarding
Education
Welding Certificate - Focus on MIG welding and fabrication for boats
Summit College
El Cajon, CA01.2018
Coursework in Liberal Arts -
Grossmont And City Colleges
San Diego, CA01.2006
High School Diploma -
Winston School
Del Mar, CA01.2001
Skills
- Spanish speaker (ILR level 2-3)
- Delivery and courier driving
- Forklift certification
- Crane operation (up to 3 tons)
- Heavy equipment operation
- Fleet maintenance management
- Customer service excellence
- Vendor and contractor management
- Data entry and document control
- Front desk and reception duties
Timeline
Real Estate Development & Investment
Valhalla Land
01.2020 - Current
Technician/Quality Assurance Specialist
GKN Aerospace
01.2018 - 01.2019
Office Manager
California Business Immigration, LLP
01.2008 - Current
Residential Construction
ROI Home Improvement
01.2006 - 01.2008
Welding Certificate - Focus on MIG welding and fabrication for boats
Summit College
Coursework in Liberal Arts -
Grossmont And City Colleges
High School Diploma -
Winston School