Summary
Overview
Work History
Education
Skills
Entrepreurial Experience
Languages
Timeline
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Paul Bhangoo

Summary

Strategic executive who drives strong business growth by aligning teams with organizational vision, optimizing performance, and fostering a collaborative, member-centric culture. Maximizes revenue through data-informed decisions and coaching leadership teams to elevate sales productivity and advisory outcomes. A proven builder of high-performing teams, a leader who champions a member-first advisory approach to enhance client journeys and boost satisfaction, loyalty, and retention.

Overview

19
19
years of professional experience

Work History

Associate Vice President, Retail Banking

BEEM Credit Union
07.2017 - Current
  • Provided influential strategic leadership and oversight across a multi-branch retail network, consistently driving improved success metrics and ensuring alignment with organizational vision. This culminated in leading the top-performing GF Region for 2 consecutive years (2023-2024), significantly contributing to the organization's financial strength and viability.
  • Drove advisory growth and optimized member satisfaction by successfully collaborating with and presenting to the Board of Directors, securing approval for strategic branch expansion in key markets. This involved insightful analysis of consumer behavior shifts towards digital platforms to seize growth opportunities while maintaining personalized service.
  • Operationalized the organization's strategic direction, translating vision and strategic plans into tangible deliverables.
  • Reduced employee turnover rates by fostering a positive work environment focused on employee development and professional growth
  • Spearheaded change management initiatives that ensured smooth transitions during organizational restructuring periods while minimizing disruptions to ongoing operations.

Director, Regional Sales, BC & Alberta

CUMIS Life Insurance
06.2006 - 01.2016
  • Provided strategic leadership across a multi-site retail network (BC & Alberta), building and enhancing credit union business relationships to drive advisory growth and significantly increase the CUMIS footprint by demonstrating value.
  • Ensured sustainable financial performance and member satisfaction by collaborating on innovative initiatives, including a joint venture insurance partnership, optimizing the member experience and expanding offerings.
  • Successfully achieved sales targets and aligned frontline efforts by establishing and maintaining effective relationships with key stakeholders, including credit unions, vendors, and competitors, to gain valuable industry insights.
  • Managed risk and ensured compliant financial advice delivery through direct oversight, team development, and familiarity with key industry frameworks like the Master Bond Program.
  • Recognized for consistent top performance, awarded Region of the Year in 2015 and President's Counsel Award in 2007, 2008, 2010, and 2015, demonstrating a proven track record of maximizing sales and operational excellence.

Education

No Degree - Digital Transformation Leadership

SFU - Beedie School of Business
Burnaby, BC
12-2023

MBA - Business Administration

Ivey School of Business
02-2020

Skills

  • Strategic Vision & Execution
  • Leadership & Team Development
  • Sales & Performance Management
  • Member Experience Optimization
  • Financial Performance Management
  • Coaching & Mentoring
  • Operational Oversight
  • Change Leadership
  • Stakeholder engagement

Entrepreurial Experience

Founder (Various Ventures)
West Village Cafe - 2016-2022

Beautywear Collections by Jas 2020-2025

Bhangoo Builders & Construction Company 2003 - 2024

Eight Ball Clothiers 1994-1996

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Associate Vice President, Retail Banking

BEEM Credit Union
07.2017 - Current

Director, Regional Sales, BC & Alberta

CUMIS Life Insurance
06.2006 - 01.2016

No Degree - Digital Transformation Leadership

SFU - Beedie School of Business

MBA - Business Administration

Ivey School of Business

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Paul Bhangoo