Paul Baroudi
Montreal,QC
Summary
Forward-thinking Operations and Project Management Specialist bringing 15 years of expertise in Finance, Banking and Construction. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
18
18
years of professional experience
Work History
Team Leader - Best Buy Accounts
Fairstone
06.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Credit Trainer / Quality Agent
Fairstone
1 2021 - 06.2024
- Organizing & Developing the Credit Training Program for new hires
- Teaching new hires credit skills in order to handle new credit applications and teaching the reasoning behind assessing, approving or declining credit applications
- Teaching new hires on fraud & AML detection and prevention
- Teaching new hires on Fairstone systems and enabling them with the necessary tools to take ownership of their position as Credit Agents
- Teaching new hires on all necessary P&Ps related to the Credit Agent position
- Evaluating the phone quality of Credit and Customer Care representatives and providing necessary feedback to their respective Managers
- Evaluating Department behavioural trends related to phone quality
- Evaluating function quality of Credit and Customer Care representatives.
Sr. Relationship Manager - Corporate
Bank Audi LLC.
01.2014 - 01.2016
- Managed the corporate banking team of analysts and relationship managers reporting to the director
- Reviewed all client credit reports and submitted them to the risk department for approval
- Presented major corporate credit files to the credit committee for approval
- Developed a customer pricing strategy and lead a cross-functional team to assess the impact on each department (Corporate, Finance, Operations)
- Achievements: Increase of 100% from $150Mio to $300Mio of total credit portfolio within 3 yrs.
Project Manager - Lifehaus Project
01.2017 - 01.2018
- Raised funds, managed and assisted in executing the first sustainable housing project in Lebanon
- The Lifehaus is a home that is self-sufficient and relies on natural and ancestral techniques for construction.
Project Manager - Beib El Chouf
01.2018 - 01.2020
- Designed, developed and managed the construction of a self-sustainable cultural center for one of the leading NGOs in the country, MARCH Lebanon
- MARCH, specializes in conflict resolution for marginalized communities
- Their objective with this project, was to build a cultural hub in the rural area in order to gather the youth on finding sustainable survival solutions.
Relationship Manager - Group Corporate
Bank Audi SAL
01.2012 - 01.2014
- Prepared and submitted client credit requests and renewals for credit facilities (O/D, Loans, LCs and LGs) mainly related to real-estate and contracting
- Produced client credit assessments, financial viability and financial projections and presented them to the risk department for review
- Maintained and enhanced client relationships through routine cross-country visits and assessment of needs and daily requests
- Produced and reviewed all legal documentation for client signature
- Provided all banking assistance to clients from account opening, to cross-selling opportunities, to employee benefit packages
- Achievements: Introduced the first upstream oil & gas deal for Bank Audi SAL
- Sales target overreach by an average of 15% in total portfolio increase on 3 consecutive years and a 50% profitability increase over a 3 year period.
Credit Officer - Commercial Banking
Bank Audi SAL
01.2007 - 01.2011
- Prepared and submitted client credit requests and renewals for credit facilities (O/D, Loans, LCs and LGs) mainly related to SME clients
- Produced client credit assessments, financial viability and projection reports and presented them to the risk department for review
- Maintained and enhanced client relationships through routine visits and assessment of needs and daily requests
- Provided all banking assistance to clients from account opening, to cross-selling opportunities, to employee benefit packages
- Achievements: Awarded bank scholarship to pursue my postgraduate studies.
Education
MBA - Finance
IE Business School
Madrid, Spain 05.2001 -
Biotecture Certificate - Constrcution
Earthship Biotecture
Taos, NM 05.2001 -
BBA - Finance
American Univeristy of Beirut
Beirut, Lebanon 05.2001 -
Skills
Team Supervision
Process Analysis
Team motivation
Quality Improvement
Documentation And Reporting
Coaching
Leading Team Meetings
Complaint resolution
Shift Scheduling
Staff Training
Team building
Multitasking Abilities
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
Timeline
Team Leader - Best Buy Accounts
Fairstone
06.2024 - Current
Project Manager - Beib El Chouf
01.2018 - 01.2020
Project Manager - Lifehaus Project
01.2017 - 01.2018
Sr. Relationship Manager - Corporate
Bank Audi LLC.
01.2014 - 01.2016
Relationship Manager - Group Corporate
Bank Audi SAL
01.2012 - 01.2014
Credit Officer - Commercial Banking
Bank Audi SAL
01.2007 - 01.2011
MBA - Finance
IE Business School
05.2001 -
Biotecture Certificate - Constrcution
Earthship Biotecture
05.2001 -
BBA - Finance
American Univeristy of Beirut
05.2001 -
Credit Trainer / Quality Agent
Fairstone
1 2021 - 06.2024
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