Paul Baby
Peterborough,ON
Summary
Detail-oriented professional with a diverse background in warehouse logistics, retail sales, and healthcare. Proven expert in inventory management, order fulfillment, and heavy lifting, with extensive experience operating RF scanners and pallet jacks to optimize stock flow. As a Practical Nursing student, I bring a disciplined, person-centered approach and a keen eye for detail to the night shift, ensuring 100% accuracy in stock placement and safety compliance. Combining physical stamina with previous Sales Associate experience, I am a reliable self-starter committed to maintaining high organizational standards and supporting store operations during high-intensity hours.
Overview
7
7
years of professional experience
Work History
Warehouse Assistant
Yodel
11.2021 - 04.2022
- Safely operated pallet jacks to transport heavy goods across the warehouse, ensuring a clear and organized workspace.
- Adhered to strict Health & Safety regulations while manually handling heavy weights and bulky items to prevent injury and damage.
- Optimized inventory flow by efficiently sorting and packing high volumes of items to meet strict daily dispatch deadlines.
- Maintained 100% accuracy in order fulfillment using handheld RF scanners to track inventory and manage stock levels.
- Streamlined the despatch process by efficiently transferring sorted goods from conveyor systems to delivery vehicles, ensuring maximum space utilization.
- Identified and diverted damaged or mislabeled goods during the sorting process to maintain high quality-control standards.
- Managed "end-of-line" operations, clearing conveyor belts promptly to prevent bottlenecks and maintaining a continuous flow of outgoing shipments.
- Efficiently packed and sorted items at high speeds, ensuring all goods were correctly labeled and organized for dispatch.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate
Swaraj Pharma, Pharmaceutical Distributors
07.2018 - 12.2019
- Educated customers on product benefits and usage guidelines.
- Handled customer complaints with professionalism and empathy.
- Participated in promotional activities to enhance customer engagement.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection and inquiries.
Sales Associate
Swaraj Pharma, Pharmaceutical Distributors
12.2024 - 04.2025
- Educated customers on product benefits and usage guidelines.
- Handled customer complaints with professionalism and empathy.
- Participated in promotional activities to enhance customer engagement.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection and inquiries.
Health Care Assistant
NHSP
04.2022 - 03.2023
- Monitored and documented vital signs to ensure accurate patient assessments.
- Provided compassionate emotional support to patients and families during care.
- Assisted with patient mobility and transfers using safe techniques.
- Maintained cleanliness of patient areas and equipment to promote hygiene standards.
- Supported nursing staff in daily patient care activities, enhancing overall care delivery.
- Adhered to infection control policies and workplace safety regulations to mitigate risks.
Student Practical Nurse
Peterborough Regional Health Centre
09.2025 - 12.2025
- Delivered direct patient care under RN/RPN supervision in acute care settings.
- Administered medications and monitored patient responses for effectiveness.
- Assisted with admissions, transfers, and discharges to ensure smooth transitions.
- Performed wound care while monitoring for infection indicators.
- Accurately recorded and reported vital signs to maintain patient safety.
- Supported patients with mobility, hygiene, and daily living activities.
- Collaborated with multidisciplinary healthcare teams to optimize patient outcomes.
- Maintained confidentiality and adhered to hospital policies and safety protocols.
Student Practical Nurse
Centennial Place Long Term Care Home
07.2025 - 09.2025
- Delivered resident-centered care in long-term care setting.
- Promoted dignity and independence while assisting residents with ADLs.
- Implemented infection control practices, including proper use of PPE and hand hygiene.
- Responded promptly to call bells, providing comfort measures as needed.
- Communicated effectively with residents, families, and care staff to ensure clarity.
- Documented care activities and reported changes in resident conditions accurately.
Education
Nursing
Fleming College
Peterborough, Ontario12-2026
Diploma of Higher Education in Health Studies - Nursing
University of Hertfordshire
Hatfield, UK09-2024
Skills
- Heavy lifting
- Pallet jack handling
- Damage reports
- Barcode scanning
- Truck loading and unloading
- Picking and packing
- Customer service
- Guest experience
- Team work
- Cleanliness and sanitation
- Attention to details
- Cash Handling
- Adaptability and Flexibility
- Order accuracy
- Following Procedure and standards
- Time management
- Working under pressure
- Communication skill
- Food safety and hygiene
- Problem solving
- Infection control
- Critical thinking
- Vital signs monitoring
- Effective communication
- Medication administration
- Documentation accuracy
- Direct patient care
- Wound management
- Feeding assistance
- Compassionate care
- Mobility assistance
- Toileting support
- End-of-life care
- Personal hygiene assistance
- ADL assistance
- Care plan assessment
- Mechanical lifts
Languages
Malayalam
English
Proficient (C2)
C2
Interests
- Reading
- Swimming
- Soccer
- Cricket
- Road Trips
Availability.
- Saturday - Day and Night
- Sunday - Day and Night
- Monday. - From 12 pm and Night
- Tuesday. - Day
- Wednesday- Day and night
- Thursday - Day and night
- Friday. - Day and night
Timeline
Student Practical Nurse
Peterborough Regional Health Centre
09.2025 - 12.2025
Student Practical Nurse
Centennial Place Long Term Care Home
07.2025 - 09.2025
Sales Associate
Swaraj Pharma, Pharmaceutical Distributors
12.2024 - 04.2025
Health Care Assistant
NHSP
04.2022 - 03.2023
Warehouse Assistant
Yodel
11.2021 - 04.2022
Sales Associate
Swaraj Pharma, Pharmaceutical Distributors
07.2018 - 12.2019
Diploma of Higher Education in Health Studies - Nursing
University of Hertfordshire
Nursing
Fleming College