PAUL A. GARCIA
Imperial
Summary
Dynamic Lube Tech at Imperial Valley Honda with advanced diagnostic skills and a passion for customer service. Proven ability to identify mechanical issues and enhance customer satisfaction through effective communication and teamwork. Proficient in dealership service software, ensuring high-quality maintenance and repair services while fostering a positive client experience.
Overview
5
5
years of professional experience
Work History
Lube Tech
Imperial Valley Honda
El Centro
10.2022 - Current
- Perform advanced maintenance services on Honda vehicles, including oil services, fluid exchanges, and tire services
- Conduct comprehensive multi-point inspections using Honda factory standards and digital inspection tools
- Diagnose basic mechanical concerns and recommend necessary repairs to service advisors
- Perform brake services, battery replacements, and minor suspension or steering components
- Calibrate and reset maintenance reminder systems and tire pressure monitoring systems
- Assist main-line technicians with complex repairs and diagnostic procedures
- Advanced knowledge of Honda maintenance schedules and service procedures
- Ability to identify early signs of mechanical failure or safety concerns
- Proficient in using diagnostic scanners and dealership service software
Customer Service
Lowes Home Improvement
El Centro
09.2020 - 12.2020
- Assisted customers with product selection, pricing, and navigation of store layout.
- Answered inquiries related to returns, exchanges, warranties, and store policies.
- Operated point-of-sale (POS) systems accurately to ensure efficient transactions.
- Handled cash, credit, and digital payments while maintaining register accuracy.
- Resolved customer concerns professionally, escalating issues as needed.
- Demonstrated strong customer service and interpersonal communication skills.
- Exhibited ability to multitask effectively in fast-paced retail environment.
- Utilized basic computer skills and familiarity with POS systems for daily operations.
Stocker
Dollar General Market
Ripon
09.2020 - 12.2020
- Ensured product availability by stocking shelves with merchandise efficiently.
- Organized backroom inventory for quick retrieval during restocking.
- Monitored stock levels and promptly reported shortages to management.
- Maintained cleanliness of sales floor and storage areas to comply with safety standards.
- Assisted customers in locating products and responded to inquiries effectively.
- Collaborated with team members to enhance product displays and store layout.
- Operated hand tools and equipment safely to support efficient stocking processes.
Education
Bachelor of Arts - Administration of Justice
San Diego State University
Calexico, CA06-2027
Associate of Science with Honors - Administration of Justice
Imperial Valley College
Imperial, CA06.2025
Certificate - Administration of Justice
Center For Employment Training
El Centro, CA06.2025
Breining Institute
Skills
- Interpersonal skills
- Oral and written communication
- Independent work
- Team collaboration
- Windows proficiency
- Microsoft applications expertise
Languages
- English
- Spanish
Timeline
Lube Tech
Imperial Valley Honda
10.2022 - Current
Customer Service
Lowes Home Improvement
09.2020 - 12.2020
Stocker
Dollar General Market
09.2020 - 12.2020
Bachelor of Arts - Administration of Justice
San Diego State University
Associate of Science with Honors - Administration of Justice
Imperial Valley College
Certificate - Administration of Justice
Center For Employment Training
Breining Institute