Professional business owner with strong background in logistics and supply chain management, ready to drive operational efficiency. Adept at coordinating and streamlining processes to ensure timely delivery and optimal resource utilization. Known for strong team collaboration, reliable adaptability, and achieving results. Skilled in inventory management, vendor relations, and process optimization, with focus on maintaining seamless workflow and high standards.
Results-oriented logistics professional prepared for role of Expeditor. Proven track record in streamlining supply chain operations and coordinating with vendors to meet tight deadlines. Valued for collaboration and adaptability, with focus on achieving team goals and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Expeditor Trainor /Restaurant Server
Cactus Club Cafe First Canadian Place
03.2023 - Current
Managed approximately 120 incoming reservations per day while maintaining accuracy through attention to detail and effective time management skills.
Kept server areas clean and stocked to increase efficiency while working tables.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Improved delivery times by closely monitoring and prioritizing urgent orders.
Enhanced communication between departments to ensure seamless order management and fulfillment.
Trained new expeditors and food runners according to company policies and standards.
Participated in continuous improvement initiatives, suggesting new strategies for improving overall operations.
Reduced downtime by coordinating rapid responses to equipment failures and supply shortages.
Barber
Self Owned
06.2021 - Current
Managed a high volume of customer service, dealing directly with the public, serving clients, handling all forms of payment
Responsibilities include cutting and styling hair as per their request
Responsible for organizing and scheduling clientele appointments
Maintaining, sanitizing and deep cleaning all equipment while keeping a clean work environment
Maintain conversation with all clients to create a comfortable and safe barbing experience
Regularly met all established sales goals and frequently exceeded monthly sales goals
Kept detailed records of customer information and services provided to increase returning customers
Accounts Receivable Clerk
Intertek
09.2022 - 10.2023
Process Cash transactions in an excess of 1 million annually
Prepare and issue invoices to customers based on sales or services rendered
Verify the accuracy of billing data and resolve discrepancies
Apply payments to appropriate customer accounts and invoices
Maintain accurate records of collection activities and discussions with customers
Provide excellent customer service, addressing concerns and resolving issues related to accounts receivable
Collaborate with other team members and support the marketing and operations team
Familiar with iEnable and PeopleSoft software
Warehouse Fulfillment Associate
Amazon
10.2020 - 09.2021
Received and processed incoming stock and materials
Picked and filled orders from stock
Oversaw packing and shipping of orders
Managed, retrieved, and organized stock
Achieved decrease in onboarding time due to implementation of new training methods
Assistant opening/ closing manager/ key holder
Little Caesars
06.2018 - 01.2021
Successfully managed a team of employees in an organized fashion
Provided excellent customer service and product knowledge while working in a team
Experience with POS system, cash handling experience, efficiency in debit/credit transactions
Maintain a clean and organized cooking environment
Upheld opening and closing responsibilities which included, protection of store key, locking store, and banking paperwork
Operated an oven and assisted in preparation/assembly of all meals
Promoted to closing manager within a year
Promoted to opening manager with a year and a half
Education
Bachelor of Science - PSYCHOLOGY, SOCIOLOGY
BROCK UNIVERSITY
St. Catharines, ON
01.2022
CERTIFICATE OF ACHIEVEMENT -
ST. THOMAS AQUINAS SECONDARY SCHOOL
Brampton, ON
01.2017
Skills
Energetic and eager to help people in need
Able to multi-task and prioritize work
Experience in leading a team in high pressure environments
Experience in key holding, closing and/or opening store
Strong communication skills
Proficient in verbal and written English
Attention to detail
Problem-solving skills
Organizational skills
Experience performing weekly stock-checks
Ability to excel in challenging environments
Ability to work in fast-paced environments
Ability to work in high-stress environments
Ability to meet deadlines
Flexibility
Willingness to take on more responsibilities
Ability to work independently
Positive attitude
Helpful attitude
Guest service
Food presentation
Scheduling
Shipping and receiving
Deadline Management
Adaptability
Financial Analysis
Languages
English
Full Professional
Certification
smart serve certified
Timeline
Expeditor Trainor /Restaurant Server
Cactus Club Cafe First Canadian Place
03.2023 - Current
Accounts Receivable Clerk
Intertek
09.2022 - 10.2023
Barber
Self Owned
06.2021 - Current
Warehouse Fulfillment Associate
Amazon
10.2020 - 09.2021
Assistant opening/ closing manager/ key holder
Little Caesars
06.2018 - 01.2021
smart serve certified
Bachelor of Science - PSYCHOLOGY, SOCIOLOGY
BROCK UNIVERSITY
CERTIFICATE OF ACHIEVEMENT -
ST. THOMAS AQUINAS SECONDARY SCHOOL
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