Summary
Overview
Work History
Education
Skills
Languages
Love of dogs, cooking, travel and curling
Timeline
Generic

Patty Villanueva

4793 7A Avenue, Delta,BC

Summary

Coming from a strong hospitality background I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

33
33
years of professional experience

Work History

Club Administrator

Winskill Dolphins Swim Club
09.2018 - 08.2022
  • Set up and management of online club registration
  • Registering swimmers and coaches with local and national swimming organizations
  • Responsible for club accounts payable and reconciliation
  • Managed team travel arrangements (hotel and transportation) for swimmers and coaches
  • Sourced and managed club merchandise
  • Responsible for ongoing changes with swimmer move ups, new members, inquiries etc.

Catering Sales Manager 1992-1997

Westin Bayshore Resort & Marina
06.1989 - 10.2005
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Ensured adherence to budgetary constraints while delivering high-quality catering experiences for clients.
  • Determined facility, services and staffing needs to establish framework for successful event execution.
  • Strengthened client relationships through consistent communication and excellent customer service.
  • Responsible to book groups with 12-20 guestrooms, meeting space and food and beverage requirements.

Convention Services Manager 1997-2005

Westin Bayshore Resort & Marina
06.1989 - 10.2005
  • Collaborated with cross-functional teams including reservations, front office, kitchen and banquets departments to ensure smooth execution of events.
  • Balanced multiple projects simultaneously under tight deadlines while delivering high-quality results consistently.
  • Developed strong relationships with clients, leading to repeat business opportunities and in some cases personal friendships.
  • Developed detailed event reports, documenting all aspects of each event.
  • Troubleshot issues that arose during events, implementing quick solutions to minimize disruptions without compromising guest experience.
  • Conducted site visits with potential clients, showcasing the venue's unique features and capabilities to secure bookings.

Education

High School Diploma -

Highland Sr. Secondary School
Comox, BC

Skills

  • Event Planning & coordination
  • Decision-Making
  • Travel Coordination
  • Personable and Approachable
  • Relationship Building
  • Flexible Schedule
  • Time Management
  • Excellent communication skills, both verbal and written
  • Self motivate, with a strong sense of personal responsibility

Languages

English
Professional Working

Love of dogs, cooking, travel and curling

We found with a young family having a pet was not only important but necessary in maintaining a loving and balanced home.  Raising three children put my culinary talents to the test, as they grew older it has been enjoyable exploring different cuisines in and out of the kitchen.  We have been fortunate to travel and see beautiful parts of our world and look forward to exploring more.  Recently, we took up curling and to my pleasant surprise I am thoroughly enjoying the sport and the socializing that comes with it.

Timeline

Club Administrator

Winskill Dolphins Swim Club
09.2018 - 08.2022

Catering Sales Manager 1992-1997

Westin Bayshore Resort & Marina
06.1989 - 10.2005

Convention Services Manager 1997-2005

Westin Bayshore Resort & Marina
06.1989 - 10.2005

High School Diploma -

Highland Sr. Secondary School

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Patty Villanueva