Patty Ruiz
Modesto
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Starbucks through effective training and high-quality beverage creation. Demonstrates exceptional cash handling accuracy and a strong work ethic. Skilled in fostering positive environments, showcasing reliability, and boosting team performance.
Overview
2025
2025
years of professional experience
Work History
Cashier
Rite Aid
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Barista Trainer
Starbucks
11.2022 - 08.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
- Trained new employees in groups and in one-on-one scenarios.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Provided coaching and mentoring to employees.
Food Service Worker
Mango Crazy
05.2021 - 09.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Education
High School Diploma -
New Harvest Christian School
Modesto, CA06.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Customer relations
Timeline
Barista Trainer
Starbucks
11.2022 - 08.2024
Food Service Worker
Mango Crazy
05.2021 - 09.2022
Cashier
Rite Aid
High School Diploma -
New Harvest Christian School
Similar Profiles
Brendan OdomBrendan Odom
Certified Pharmacy Technician at Rite AidCertified Pharmacy Technician at Rite Aid
Ruth RuizRuth Ruiz
Pharmacy Te at Rite-Aid PharmacyPharmacy Te at Rite-Aid Pharmacy
Emily MichaelEmily Michael
PHARMACY TECHNICIAN at Rite AidPHARMACY TECHNICIAN at Rite Aid