Patty Pereira

Festo Canada

10.2000 - Current

Assisted in preparing reports on accounts receivable aging and trends.
Coordinated with sales and customer service teams to resolve billing issues.
Maintained accurate records of customer payments and outstanding invoices.
Fostered positive relationships with customers to promote timely payments.
Reviewed and approved credit applications to determine customer creditworthiness.
Managed daily accounts receivable processes to ensure timely invoicing and collection.
Enhanced team productivity by providing regular training on accounting software and tools.
Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
Resolved complaints from clients and customers and fielded overall company reviews.
Evaluated customer creditworthiness using financial analysis techniques, safeguarding company assets from potential losses.
Maintained strong relationships with clients by addressing inquiries promptly and professionally.
Improved cash flow by implementing efficient accounts receivable processes and reducing outstanding balances.
Negotiated payment plans with delinquent customers, preserving long-term business relationships while recovering outstanding funds.
Posted customer payments by recording cash, checks, and credit card transactions.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.