Epic EHR Revenue Cycle SME
Patty Campanella
San Diego
Summary
Skilled healthcare IS Project Manager and Program Manager with extensive experience in leading complex healthcare and health-tech product implementations. Proven ability to analyze business and technical requirements, ensuring successful end-to-end project delivery that exceeds stakeholder expectations. Successfully managed a two-million-dollar Epic Revenue Cycle EHR Implementation at San Ysidro Health, integrating multiple applications and products within an eight-month timeframe. Committed to delivering high-quality outcomes for providers, patients, and operational stakeholders in large-scale IT projects.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
IT Project Manager
San Ysidro Health
San Diego
06.2022 - Current
- Supported Epic EHR updates and clinical application deployment for 23 San Ysidro Health clinics.
- Monitored performance metrics to ensure timely completion of tasks.
- Developed and implemented comprehensive program management plans, incorporating strategies for risk mitigation and contingency planning.
- Led team brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
- Coordinated the integration of multiple projects within the program, ensuring cohesive progress and efficient resource allocation.
- Managed cross-functional teams, including analysts, developers, clinicians, and executive stakeholders.
- Developed comprehensive project documentation in accordance with PMP standards.
- Communicated project scope, budget, and requirements to all stakeholders effectively.
- Proactively managed project scope changes, identified risks, and proposed contingency plans.
- Created application ecosystems and optimization workflow diagrams to enhance stakeholder understanding.
Software Development Project Manager
Bitscale
San Diego
01.2022 - 06.2023
- Managed milestone oversight for PoC clinical mobile application and educational platform projects.
- Coordinated project schedules, budgets, and deliverables to align various initiatives.
- Developed comprehensive SRS documentation that outlined clear project specifications.
- Facilitated communication between customers, developers, executives, vendors, and associated parties.
- Partnered with sales teams to enhance client satisfaction from acquisition through proposal phases.
- Evaluated software solutions to address unique project requirements effectively.
- Directed cross-functional team in maintaining compliance data and refining processes for updates.
Operations + Partnerships Intern
Startup San Diego
San Diego
08.2019 - 08.2020
- Assessed existing processes from past Convergence events, identifying key strengths and areas for growth.
- Leveraged insights to formulate concrete strategies for event improvement.
- Participated in the design and development of entrepreneurial workshops for Convergence 2020.
- Engaged with universities and student organizations to collect data informing entrepreneurial student profiles.
Marketing Assistant
San Diego State University - Lavin Entrepreneurship Center
San Diego
07.2019 - 07.2020
- Produced detailed weekly reports analyzing social media campaign outcomes and student engagement metrics.
- Created compelling social media content for target demographics, assessing results to refine marketing strategies.
- Participated in brainstorming sessions to generate new ideas for campaigns or initiatives.
- Provided administrative support to the marketing department.
- Coordinated and implemented impactful events for both internal associations and external students.
Education
Bachelor of Science - Business Management, Spec. Entrepreneurship
San Diego State University
San Diego, CA 08.2019 - 05.2021
Associate of Science - Economics
Grossmont College
El Cajon, CA05-2019
Associate of Science - Business Administration
Grossmont College
El Cajon, CA05-2019
Skills
- Trello
- Smartsheet
- Nifty PM
- Canva
- Lucidchart
- Lucidspark
- Visio
- SharePoint design
- G Suite
- Microsoft Office Suite
- Epic RevCycle EHR SME
- Program and project management
- Program and project budgeting
- Program and project scheduling
- Product development
- Agile and Waterfall management
- Budget creation and analysis
- Data integration management
- Technical and business analysis
- Software requirement specification documentation
- Technical and operational workflow diagrams
- Product roadmapping
- Market analysis
- User personas
- User stories
- SharePoint website design and build
- Process optimization
- Job aid creation
- Cross-functional training
- Presentations and pitch decks
- User acceptance testing
Accomplishments
- Deans List at Grossmont College 2017, 2018, and 2019.
- SDSU Entrepreneur, Cohort 2021
- Representative for SDSU Lavin Entrepreneurship Program at the 2020 USASBE "United States Association for Small Business and Entrepreneurship" in New Orleans.
References
Dr. Lo Fu Tan
- Associate Chief Medical Officer @ San Diego PACE; Program for All-Inclusive Care of the Elderly
- 702-292-6752
Charles Nubia
- Director of the Revenue Cycle @ San Ysidro Health
- 858-298-0876
Neethu Thomas
- Senior Manager of Data and Integrations @ San Ysidro Health
- 951-264-3945
Dan Flanegan
- Managing Partner - Product Lead @ Bitscale
- 858-736-5675
Courtney Olszewski
- Senior Healthcare Business Analyst @ Planned Parenthood PSW
- 258-658-6969
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offFlexible work hoursTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingSoftware
Agile Project Management
Product Roadmapping
Languages
English
Native language
Interests
Product Management
Literature
Hiking / Camping
Gardening
Live Music
Entrepreneurship
Timeline
IT Project Manager
San Ysidro Health
06.2022 - Current
Software Development Project Manager
Bitscale
01.2022 - 06.2023
Operations + Partnerships Intern
Startup San Diego
08.2019 - 08.2020
Bachelor of Science - Business Management, Spec. Entrepreneurship
San Diego State University
08.2019 - 05.2021
Marketing Assistant
San Diego State University - Lavin Entrepreneurship Center
07.2019 - 07.2020
Associate of Science - Economics
Grossmont College
Associate of Science - Business Administration
Grossmont College
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