Patti Secord

• Assisted patrons with locating and checking out library materials, created new library cards, physically cleaned and covered books,

assisted with computers, and directing to appropriate

• Tracked loans of media equipment and materials.
• Conducted routine inventory checks to ensure accurate cataloging of resources and other data entry.
• Helped with programs and activities to promote library services for all ages. I was also given the privilege of being asked what I suggested for books and program ideas.
• Collaborated with colleagues to improve resource allocation and user experience initiatives.
• Adapted quickly to new technologies and systems for efficient service delivery.
• Catalogued and organized books, materials and other documents for proper library management.
• Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
• Located requested books on shelves and in library database and fetched items for patrons, as well as researching data base for borrowing form other libraries for patrons.
• Delivered personalized reader''s advisory services based on individual preferences, fostering a love of reading among patrons.
• Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
• SATURDAYS I OPENED AND CLOSED THE LIBRAY ON MY OWN,
• I cleaned all areas including washrooms.
• As a key holder I also opened and closed weekends and nights for assorted reasons.
• Supervised computers signing in and out schedule. Mainly overdue books and new arrival alerts. When quiet lots of phone work.

I have held an still hold my realtors license for over 20 years.

• Led daily branch operations, ensuring compliance with company policies and procedures.
• Developed marketing strategies to increase branch visibility and attract new customers.
• Maintained friendly and professional customer interactions.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Complied with regulatory guidelines and requirements.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• ssisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.