Patrix Castellanos
Fremont
Summary
Customer-focused professional with strong communication skills and a proven ability to resolve issues efficiently and enhance client satisfaction. Skilled in handling diverse customer needs, maintaining a positive attitude, and contributing to team success. Dedicated to delivering high-quality service and fostering long-term relationships.
Overview
2
2
years of professional experience
Work History
Office Assistant
California Lending Partners
06.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Scorekeeper
Moreau Catholic High School
09.2022 - 12.2024
- Documented game actions to accurately update league, player and team statistics.
- Reduced errors in scoring records through meticulous attention to detail when documenting game statistics.
- Facilitated seamless transitions between games by preparing all necessary materials and equipment for scorekeeping prior to each event.
Education
Senior -
Moreau Catholic High School
Hayward, CA06.2025
Skills
Exceptional Customer Service – Strong ability to engage with clients, resolve issues, and ensure satisfaction
Effective Communication – Clear and professional in verbal and written interactions
Positive and Professional Attitude – Approaches tasks with enthusiasm, adaptability, and a solution-focused mindset
Team Collaboration – Proven track record of working well in team settings, contributing to group goals, and supporting colleagues
Technical Proficiency – Skilled in Microsoft Excel (including data analysis, PivotTables, and formulas) and other office software
Detail-Oriented and Organized – Ability to manage multiple tasks, meet deadlines, and maintain accuracy
Problem Solving – Quick to identify challenges and implement practical solutions
Adaptability – Capable of thriving in fast-paced, evolving environments
tasks with enthusiasm, adaptability, and a solution-focused mindset
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
California Lending Partners
06.2023 - Current
Scorekeeper
Moreau Catholic High School
09.2022 - 12.2024
Senior -
Moreau Catholic High School
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