Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SalesAssociate

Patrik Virag

North York ,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Sales Associate

Michael Kors
11.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Customer Service Associate/Cashier

Walmart
12.2020 - 01.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Informed customers about the walmart mastercards
  • responsible for answering the phone and processing returns and exchanges

Sales Associate

Peoples Jewellers
09.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Stock Associate

Hugo Boss
12.2021 - 03.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed inventory storage in clean and organized fashion.

Education

High School Diploma -

James Cardinal Mcguigan CSS

Skills

  • Customer assistance
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Bagging and Packaging
  • Refund Handling
  • Currency Sorting
  • Order taking
  • Money handling
  • Coaching and mentoring

Additional Information

References:

Monica (Customer Service Manager - Walmart) (416) 697-8760

Amit (Store Manager - Hugo Boss ) (647) 617-0549

Jenny (Store Manager - Peoples Jewelry) (647) 200-4773

Christina (Store Manager - Michael Kors) (905) 716-6763

Timeline

Sales Associate

Michael Kors
11.2023 - 01.2024

Sales Associate

Peoples Jewellers
09.2022 - 01.2023

Stock Associate

Hugo Boss
12.2021 - 03.2022

Customer Service Associate/Cashier

Walmart
12.2020 - 01.2024

High School Diploma -

James Cardinal Mcguigan CSS

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Patrik Virag