PATRICK STEVE TUEKAM KOWA
Moncton,NB
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Domino
Douala, Cameroon
06.2020 - 07.2024
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Retail Sales Worker
Wina
Douala, Cameroon
04.2018 - 06.2020
- Stocked merchandise on shelves and displays.
- Maintained store cleanliness and organization.
- Provided excellent customer service by responding to all customer inquiries promptly.
- Performed inventory control activities such as counting stock items and restocking shelves.
- Verified that all pricing was accurate on products throughout the store.
- Processed returns, exchanges, and gift cards according to company policy.
- Ensured compliance with health and safety regulations within the store environment.
- Reconciled daily sales receipts with cash drawer totals at end of shift.
- Organized promotional displays to maximize sales opportunities.
- Attended staff meetings to discuss new product lines or promotions.
- Adhered to security policies for handling money transactions.
- Bagged or packaged purchases and wrapped gifts.
- Handled customer complaints in a timely manner.
Education
High School Diploma -
Government High School Ndogpassi
Douala; Cameroon07-2007
Skills
- Shipping and receiving
- Truck processing
- Loading and unloading
- Cycle counting
- Shipment unpacking
- Clear communication
- Order picking and processing
- Inventory management
- Storage organization
- Sorting and labeling
Languages
French
Native language
English
Upper Intermediate (B2)
B2
Custom
volunteer at francophone south school districts in New Brunswick
Accomplishments
- Supervised team of 75 staff members.
- Resolved product issue through consumer testing.
- Achieved time design table for employees by introducing easy school management software for plannification tasks.
- Documented and resolved examination malpractices which led to no fraud during the session of 2023.
- Collaborated with team of 10 in the development of creating a grocery.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft word, excel, publisher, power point
Adobe reader
Canva
Windows
Internet
Interests
Team work
Environemental protection
Recycling
Quote
I find that the harder I work, the more luck I seem to have.
Thomas Jefferson
Timeline
Warehouse Worker
Domino
06.2020 - 07.2024
Retail Sales Worker
Wina
04.2018 - 06.2020
High School Diploma -
Government High School Ndogpassi
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